iRATING 4+

iRATING Pte. Ltd.

    • Free

iPhone Screenshots

Description

iRATING is used by Supervisor and Assignee to manage issues on the go. Issues are negative feedback from your customers. The Supervisor can also analyze customer response results via powerful reports so that can have immediate actions to improve company services/products and customer satisfaction.

Key features:
* Get real-time notifications from your customers for negative feedback.
* View, search, filter “To Do”, “In Progress”, and “Done” issues.
* Assign, process, approve, reject an issue on the go.
* Have actionable insights from customer feedback via powerful reports.
* Support 2 modes:
- Supervisor and Assignee collaborate to process issues.
- Only the Supervisor can process issues. This mode is applicable for businesses do not allow employees using mobile phones during working hours.

What’s New

Version 1.2.5

Add 'Copy Email' function.

App Privacy

The developer, iRATING Pte. Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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