Cell C

Name: Cell C
Rating: 2.7 (491 reviews)
Author: CellC PTY Ltd

Utilities

Free · Designed for iPad

491 Ratings
Ages

4+
Years
Category

Utilities
Developer

CellC PTY Ltd
Language

EN
English
Size

68.8
MB

Nothing should stop you with the new Cell C App. Enjoy safety, control and unlock great value. The refreshed Cell C app has an enhanced experience for your connectivity needs. Your feedback helped us redesign and build a better than ever app. Now with a fresh look, smoother performance, and standout features: - Easy login with OTP or use your password - Simplified balances view with a detailed breakdown - Get the best deals with fewer clicks - Recharge for yourself or any other Cell C number - Manage your payment methods easily and switch between them - Track your last three purchases and buy them again seamlessly - Link out to share your data with friends and family

Ratings & Reviews

2.7

out of 5

491 Ratings

5 star for reception, 1 star for accounting
07/05/2020

Who is stupid?
I purchase prepaid bundles via my banking app. The options allow me purchase of X amount of data for a day, a week, a month. Should you purchase for instance 2 GB for one month and you make another purchase before that month has expired, then the balance from the first month is retained. Should you fail to purchase before expiry of the month, then you forfeit the previous balance. HOWEVER, In the event that you have a retainer balance of say R100 and you make a further purchase of say R300 on the expiry date or one day thereafter, then Cell C steals R300 from your credit and leaves you with last month’s R100. On enquiry I was told that they do it that way and it was suggested that I make all purchases through the branch to ensure that the correct amount gets deducted. NOW PLEASE!!!
5 star for reception, 1 star for accounting
07/05/2020

Who is stupid?

I purchase prepaid bundles via my banking app. The options allow me purchase of X amount of data for a day, a week, a month. Should you purchase for instance 2 GB for one month and you make another purchase before that month has expired, then the balance from the first month is retained. Should you fail to purchase before expiry of the month, then you forfeit the previous balance. HOWEVER, In the event that you have a retainer balance of say R100 and you make a further purchase of say R300 on the expiry date or one day thereafter, then Cell C steals R300 from your credit and leaves you with last month’s R100. On enquiry I was told that they do it that way and it was suggested that I make all purchases through the branch to ensure that the correct amount gets deducted. NOW PLEASE!!!
Latest app step backwards
25/06/2019

Xtremegood4U
Downloaded the latest app. I Have multiple contracts including data contracts. When selecting DETAIL of a data contract the information provided is not always everything and it misses randomly certain info which is very annoying. The only way to get the true limited but full picture is *101#, but to do this have to logon to the wifi device, go to ussd and then send from their. I would have thought a new app is a step forward not two steps backwards!!

Developer Response
Dear User,We are working on fixing it.Apologies for the inconvenience caused.Regards,Cell C
Latest app step backwards
25/06/2019

Xtremegood4U

Downloaded the latest app. I Have multiple contracts including data contracts. When selecting DETAIL of a data contract the information provided is not always everything and it misses randomly certain info which is very annoying. The only way to get the true limited but full picture is *101#, but to do this have to logon to the wifi device, go to ussd and then send from their. I would have thought a new app is a step forward not two steps backwards!!
Developer Response 20/07/2019
Dear User,We are working on fixing it.Apologies for the inconvenience caused.Regards,Cell C
Deserves to be deleted
22/01/2020

smarais614
I called customer care about the update issues since the latest update not able to view the menu option. Not able to purchase data or voice bundle using my card so i must convert airtime, cannot log a network fault, the widget doesn't work either just keeps saying please login to view balance. Now i get a software update hoping it would be sorted but nothing has changed just a software number to 7.something. Do you guys actually listen to your clients or are you just saying things in a computer response way to make us think you care. Please fix these issues or i will port my cell c number to a new network with a better application i hear vodacom allows me to make purchases on istore using airtime may come in handy for the future if I'm broke might want to consider this option.
Deserves to be deleted
22/01/2020

smarais614

I called customer care about the update issues since the latest update not able to view the menu option. Not able to purchase data or voice bundle using my card so i must convert airtime, cannot log a network fault, the widget doesn't work either just keeps saying please login to view balance. Now i get a software update hoping it would be sorted but nothing has changed just a software number to 7.something. Do you guys actually listen to your clients or are you just saying things in a computer response way to make us think you care. Please fix these issues or i will port my cell c number to a new network with a better application i hear vodacom allows me to make purchases on istore using airtime may come in handy for the future if I'm broke might want to consider this option.
What’s the point? SHUT IT DOWN!
23/09/2023

“ABUSER”
First and foremost your app is HORRIBLE!!! Was a customer in mind when you made this app? clearly not! What must I do to get a seamless customer service?? Secondly, I don’t know whether there’s a glitch in the app? But I have to fight way my way around the app.The fact that when I have to load data/gift a data bundle for the homeconnect sim, THAT IS ON MY WIFI ROUTER, I have to remove it in order to get the OTP pin which is a lot of admin!! Like why can’t I just get the OTP from the app?I assume you know that iPhone has a feature where it automatically inserts the pin for you.So… in attempting to insert the OTP 3 TIMES which lead to the assumption that the app is clearly not working because why on Gods green earth is it not working! Guess what I discovered… I had to manually insert the pin and of which I did apparently I’ve “have breached your ABUSE Limit for this service for the day, please try again tomorrow”ABUSE? Try again tomorrow? Please do better!
What’s the point? SHUT IT DOWN!
23/09/2023

“ABUSER”

First and foremost your app is HORRIBLE!!! Was a customer in mind when you made this app? clearly not! What must I do to get a seamless customer service?? Secondly, I don’t know whether there’s a glitch in the app? But I have to fight way my way around the app.The fact that when I have to load data/gift a data bundle for the homeconnect sim, THAT IS ON MY WIFI ROUTER, I have to remove it in order to get the OTP pin which is a lot of admin!! Like why can’t I just get the OTP from the app?I assume you know that iPhone has a feature where it automatically inserts the pin for you.So… in attempting to insert the OTP 3 TIMES which lead to the assumption that the app is clearly not working because why on Gods green earth is it not working! Guess what I discovered… I had to manually insert the pin and of which I did apparently I’ve “have breached your ABUSE Limit for this service for the day, please try again tomorrow”ABUSE? Try again tomorrow? Please do better!

• Added support for Apple Pay for faster, more secure checkout • Improved default payment method handling for a smoother payment experience • Reworked filtering and sorting to be more consistent and performant • Introducing the Feature Rail — highlighting unique offers and promotions • Enhanced bundle cards with improved design and usability • General bug fixes and performance improvements

Version 10.0.45

3 Mar

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contacts

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