CipherWave Home-Connect 17+
Cipherwave Home-Connect pty ltd
Designed for iPad
-
- Free
Screenshots
Description
Home-Connect provides High speeds of internet Fibre services straight to your home at the best price.
This app is designed for our existing Home-Connect customers. This release includes the ability to action the following:
• Update User contact details in your profile
• Update your password
• View Home-Connect application details
• Dashboard to see your recent applications
• Dashboard to View Data Usage
• Upgrade or Downgrade your account
• Submit your cancellation
• Transfer your account
• Update Banking details
• Log a support ticket with our Support Team
What’s New
Version 5.4
UI look & feel changes
Ratings and Reviews
App does not work
Since the app asked me to update it a few days ago, it does not work at all. I’m now stuck in an endless loop where I try to sign in and the pop up says that I need to update the app. I tap “Update Now” and I am redirected to the App Store where I cannot update the app (because I just updated it remember) and the only option is to tap “Open”. All this does is take me back to the app where I tap “sign in” and get the pop-up again. My experience with Home-Connect is not good. My internet is down so regularly that it is disruptive to my work. Let this be a warning to others- choose a different ISP! But if you are seeing this review then you have probably already signed up with Home-Connect.... oops!
Not User-friendly and Services are Poor
Logging in for the first time, the app told me there was a newer version - I’d literally just downloaded it
App takes long to load ANY menu item you try
There are NO network statuses or outage reports
The message board is empty
The app could be much improved by doing a few vital things right - balance checks, outage reports, ticketing, profile updates and cancellations
Update update update
All this app does is tell you to update.
I have been using home connect for almost 3 years now.
I have never been able to use this app. It always tells me to update the app " a new version of the HC app is ready" " To keep using the app, just tap the update button." Once you click it , it just closes the app.
I saw there was an update 1 month ago and thought they have finally fixed the issue.
Nope.... still tells me to update the app when I sign in. There is no update available, app is on its latest version.
Come on Home Connect. Can it be this difficult, its been almost 3 years....
Shocking to see this from a ISP.
App Privacy
The developer, Cipherwave Home-Connect pty ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contact Info
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Cipherwave Home Connect PTY Ltd
- Size
- 83.5 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 17+ Unrestricted Web Access
- Copyright
- Copyright © CipherWave Home-Connect (Pty) Ltd 2018
- Price
- Free