Welcome to the official City Of Cape Town app!
Whether you're a resident or a visitor, the City of Cape Town app is your essential companion for navigating our vibrant city.
Key Features:
Stay Informed with Alerts
Receive real-time updates on load-shedding schedules, and city-wide maintenance notices directly to your device.
Effortless Service Requests
Easily report issues such as potholes, faulty streetlights, and water leaks. Manage your municipal services, from account balances to license renewals, all in one place.
Discover What's Happening
Stay up-to-date with the latest news, cultural events, sporting activities, and community projects happening in and around Cape Town.
Streamlined Reporting
From ordering new refuse bins to reporting municipal issues, easily submit service requests and ensure your concerns are addressed promptly.
Explore Cape Town
Navigate the city with our comprehensive events guide. Discover popular tourist spots, historical landmarks, and public transport options to plan your perfect day out.
Emergency Assistance at Your Fingertips
Access essential contact numbers for medical services, fire departments, police stations, and other emergency services instantly.
City Calendar
Stay informed about upcoming events, public holidays, City Council meetings, and other significant dates.
New Features:
Personalised Safety & Security
Create detailed emergency profiles and receive custom safety alerts tailored to your location and preferences.
Direct Support
Connect directly with our call centre for immediate assistance with service requests and safety incidents.
Safety & Security Alerts
Log emergency reports and receive real-time alerts of incidents in your area based on your account preferences.
Receive Location Alerts: Get reported real-time notifications of incidents in your specified area.
View Incident Reports: See what other users are reporting near you.
Download the City of Cape Town app now and experience the convenience of accessing municipal services, staying informed, and exploring the best of the Mother City.
The new UI is fine, but can you please, bring back the ability to see when load shedding will occur for the current day? Where the LS times are in smaller prints below the are, the way it use to be before the UI overhaul. And make it so it's possible to customize your own app on your own phone, to choose which functions are front and center, so when you use the app afterwards, there's less clicks to navigate to get to where you need to be. Basically, you open the app, and you see you current load shedding without a single tap, but that's just a suggestion. Thank you.
Thank you for the amendment - 1 more needed though
Stef_101
Thanks for the recent update to the load-shedding tab that was a poor effort in the last release. It looks much better but is still lacking efficiency. The “My Areas” section is just way-too-out of place. The explanation text can be smaller; but also that whole block can be moved to the bottom of the screen or elsewhere. A user is not adding multiple areas everyday. Please think about the frequency in which information is requested and used by people to determine widget display order. And please bring the map back!
Load Shedding inaccuracy annoying
NoAvailableNickname109876
My wife and I use this exact same app, one will say we are in stage X and the other one will say there is no load shedding. It’s a toss up which device will be right, or if both will be either right or wrong. So it is unreliable for this purpose (which is the main reason you would want it). Previous version of the app did not suffer this luck of the draw feature, needs to be fixed asap.
Developer Response
Hi there, we're sorry for the issue you are experiencing. We are busy adjusting the way load-shedding will appear and you will see an updated version of the app in the next day or two.
Current + Next Loadshedding Map is Good!
mccdyl001
This app looks pretty useful for City of Cape Town electricity users. Biggest perks: being able to automatically find out what zone you’re in based on phone location plus having a map which shows which areas are currently experiencing loadshedding and which will be hit next (ie very useful to help plan routes through areas with robots that might be affected by loadshedding)!
New Features & Enhancements
International User Data Retention
- International users will now be notified when entering an end date that their information will be automatically removed upon reaching that date.
- Added confirmation popup messaging informing users of the automatic data deletion process.
Registration Experience Improvements
- Removed the "Premium Support" option from the successful registration screen.
- Updated registration success page content for business review and approval.
Safety & Security Module Visibility
- Added clearer messaging to indicate that the Report Incident and Location Alerts features form part of the Safety & Security (S&S) Module.
Incident Reporting Enhancements
- For incidents that do not contain predefined questions, users can now submit:
- Comments
- Attachments
- This ensures reporting functionality remains available across all incident types.
Alert Settings Navigation
- Updated navigation flow so that users are directed to the second tab when accessing Alert Settings.
Dark Mode Improvements
- Enhanced visibility and usability of Alerts selection indicators when using Dark Mode.
Bug Fixes
- Resolved various UI and navigation inconsistencies.
- Fixed multiple minor issues affecting user experience and application stability.
General Improvements
- Performance optimizations.
- Various bug fixes and enhancements to improve overall application reliability and user experience.
Version 20.25
The developer, City of Cape Town, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
City of Cape Town
Size
175.7 MB
Category
Reference
Compatibility
Requires iOS 13.0 or later.
iPhone Requires iOS 13.0 or later.
iPad Requires iPadOS 13.0 or later.
iPod touch Requires iOS 13.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.
