iPhone Screenshots

Description

Your ride is just a few taps away in South Africa, Australia, Japan and selected countries of Latin America through our DiDi Rider app, offered by the world’s leading on-demand transportation network.

To use our service in Brazil, please download the ‘99’ app in the App Store.
To use DiDi in China, please download the ‘DiDi-Greater China’ app in the App Store (China mainland / Hong Kong SAR).

Requesting a trip is simple:

1. Download the app and follow the instructions to create an account.
2. To request a trip, select your pickup and dropoff locations.
3. Once we’ve found a driver, you’ll be shown the driver and vehicle information. Please note: all our driver-partners are vetted before joining our platform. You can also check the driver’s pickup route and estimated time of arrival (ETA).
4. At the end of your trip, pay hassle-free using your preferred payment method directly in the app.
5. Safety first! Take a minute to learn how to set Trusted Contacts, use the Emergency Button or share your ride status using our in-app Safety Toolkit.

Visit https://www.didiglobal.com/international-business for more information.

What’s New

Version 7.2.70

- Various improvements and bug fixes
- Improved the map accuracy for better user experience
- Improved the reward perception for better customer experience

Ratings and Reviews

4.3 out of 5
1.1K Ratings

1.1K Ratings

Ndumi_ ,

A great addition to SA e-hailing

Overall the app is great and user friendly. I would recommend that riders be given an option to choose the promotions to apply to their rides. This will enable customers to have the option to choose higher value promotions for long trips which will amount to cost savings.

The drivers so far have been professional and the cars have been of standard.

angryblackgrl ,

Scam

I booked a ride for my sister using my bank card, which means she didn’t have to pay for the trip. when the trip was completed the driver told her that it was a cash trip so she had to pay him in cash. I told her, NO. the trip has already been paid for using my card. keep in mind I received a receipt when the trip ended showing clearly that the trip was paid for already. the driver argued with her until she just decided she was going to pay him because she didn’t want any issues. I then sent a message to the app whoever letting them know what had happened and NOBODY has reached out to me yet for my refund. I am truly disappointed because I want loving this app when I started using it. after everything that happened I just decided to delete it. it’s a scam. it’s a scam it’s a scam.

MyAndzo ,

Drivers dont wear masks

I like the service, however, I have two issues. First issue is waiting times. The drivers dont want to take short trips anymore. They always cancel so that makes people wait very long. I cant cancel a car thats 11-15 minutes away because there’s a cancellation fee. Thats nonsense!!
Second issue is masks!! I have on four occasions had to ask drivers to put their masks on. One of the even told me she was vaccinated so she didn't have to wear a mask. I have to convince her! Please educate them on wearing masks. That being vaccinated does not mean you shouldn't wear a mask.

Other than that its a great service. Keep up the good work.
Thank you

App Privacy

The developer, DiDi, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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