We admit it: app improvements = happier customers = better rating = grinning engineers. In this latest update:
- Bug fixes.
Got feedback? Did we do something good or mess something up? We’d love to hear from you - drop us a note at firstname.lastname@example.org.
Ratings and Reviews
Catch up: Remembering what you are watching
I love the DSTV mobile app, but it often doesn’t update the latest episodes on catch up under my ‘what you’re watching’ section so I have to search for the newest episode of the series I’m watching under another category like new shows.
When using the app on my computer and I’m scrolling through movies and click on one I want to read up on, if I decide not to watch it, and I want to go back to the list of catch up movies, it takes me to the very top of the list of and I have to scroll all the way down to where I was. I really like the Netflix system whereby when you move your cursor over the movie title a short description comes up. This way you don’t lose your place.
Developer Response ,
We are always looking to improve the experience for our users, and really appreciate the feedback.
We are sure that your feedback will only help us improve further. Kindly contact us on the link: https://now.dstv.com/Home/Login?returnUrl=http%3A%2F%2Fnow.dstv.com%2F so we can assist in making the experience better.
What a shocker
Given that multichoice is constantly moaning and groaning about OTT services like Netflix taking their business, you’d think they’d at least put out a decent mobile app to attempt to compete. Sadly the app is useless. Freezes while you’re watching multiple times and you can’t even move to the next frame. Additionally the streaming quality is poor. Amazingly Netflix streams perfectly. Who woulda thought that streaming from the US would be better than streaming locally?
Dstv - Later
When is the company going to take a step back, look at the reviews, and decide to do something about the app’s problems? One expects something to work when you pay for it. We have a stable and fast fiber-line 24/7 yet the app still presents us with problems. Firstly, after buffering only the streaming of audio continues and there is no visual media (either the screen is completely black or you’re stuck looking at a frozen image). Secondly, when downloading an episode the app will sometimes abandon the process of the download as soon as the user returns to another division of the app (such as returning to ‘home’). Lastly, we highly recommend that you use Showmax as a source of inspiration to produce an efficient app since we personally have had only a pleasurable experience with regards to the use of their app.
A family with two premium-extra view subscriptions
- Multichoice Support Services (Pty) Ltd
- 45.3 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch. Apple TV.
- Age Rating
- Rated 9+ for the following:
- Infrequent/Mild Mature/Suggestive Themes
- © 2018 Multichoice Support Services (Pty) Ltd
Up to six family members will be able to use this app with Family Sharing enabled.