Egnyte 4+

The best investment I've made

I spent quite a while searching for a suitable web-based file sharing and storage solution for my business and came across Egnyte. I was immediately impressed by the clean, professionally designed website, which extended to the user interface of the actual software itself on both the mobile and desktop versions. Unlike many other platforms, which I found to be clunky, awkward and smacking of unprofessionalism, the Egnyte platform was quite the opposite: clean, logically presented and a pleasure to use. Even the mobile app is slick, clean and fast! I expected that I'd have to pay quite a bit for the service but was pleasantly surprised to find that it fell within my small business budget. I was also pleased to find that it was easy to install and worked seamlessly on both the PCs and Macs in the office without the need for any specialist IT assistance. I can honestly say that Egnyte has revolutionised our business by improving our efficiency and productivity (it feels like we are using an internal server that everyone can easily access) whilst ensuring the peace of mind that comes from off-site storage and the convenience of being able to access all our office information from absolutely anywhere! We use a lot of freelancers so I needed a service that could also allow for easy file sharing and collaboration with them. Egnyte does that. I like the fact that you can save documents directly onto the Egnyte server, or into an Egnyte folder on your hard drive that you can set to sync real-time as you are working (making them immediately available to other workers) or at pre-determind intervals for those who have poor or limited internet connection. I also found Egnyte technical support to be outstanding. We experienced problematic internet not too long ago - VERY slow and sometimes intermittent - which resulted in our real-time syncing not working properly (note: this is not an Egnyte problem - it would affect any real-time web-based file sharing solution, and as a design and publishing agency, we transfer particularly large files!) Egnyte support was fantastic. They got back to me promptly and then arranged to have a specialist consultant call me to troubleshoot the problem, which he did at the time arranged. Unfortunately, our connection deteriorated to the point where working real-time on the server became impossible, as did uploading large files. Our internet fibre line finally arrived and we've not looked back. Everything is functioning brilliantly again and I'm even more impressed by the speed of the real-time syncing! I can highly recommend Egnyte - it's worth every penny and I don't see myself changing platforms anytime soon.