FordPass-A smarter way to move 4+

Ford Motor Co.

    • Free


FordPass app is designed to bring all Ford owners added value, by providing a solid set of useful
tools, information and features to make their life easier – all in one convenient place.

With FordPass you will be able to:

• Find dealers, fuel stations, parking and much more near your current location.
• Access customer service support through Help.
• Access, where available, your Vehicle Health Information, Service History and Owner Manual.

On Ford vehicles fitted with Ford Pass Connect embedded modems, you can get connected
vehicle solutions - Start, Stop, Lock, and Unlock your Ford and much more (Note, Start, Stop is
available on automatic transmission models only). To check if your vehicle supports these
FordPass Connect solutions, please visit and enter your VIN.
Please review these documents carefully before accessing or using FordPass.

FordPass Terms:
South Africa:

FordPass Privacy:
South Africa:

What’s New

Version 4.21.0

• Continuous quality improvements under the hood of the app
Keep the feedback coming!

Ratings and Reviews

4.3 out of 5
620 Ratings

620 Ratings

JacquesZA 123456 ,

Additional features needed

Vehicle status check? Are the doors locked? Windows open or closed?
Link the App to Siri or Alexa or Google
Then we can check status, start vehicle etc with voice control.
Being able to adjust climate control and heated seats remotely so that the vehicle is ready to ride when you get there.
Allow integration of the Ford app with Google maps so that we can share a location from phone to the vehicle and navigation will be ready to go when we get to the vehicle.

Developer Response ,

We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at

Lledorin ,

New features would make it awesome

This is a great app. There are a couple of bugs like not being able to enter address details, and the app catalogue not working. But all in all it works well. A few more user friendly features would be great e.g.

1. Siri or Alexa support. Would be great to be able to start, lock, or unlock my car via voice on my phone.

2. When starting the car remotely, it would be nice to be able to tell the car to set the climate control to a desired temperature, and to be able to turn the heated seats on or off.

Developer Response ,

Hi, thank you for your feedback. Could you please share your contact details with us on so that we can get in touch with you and resolve the issue.

Zombi.dude ,

Changes to app

The app used to be a bit more exciting before they took away some of the features like feul level and car status etc in South Africa for the ecosport. The app is now kind of useless. Only thing you can use on it is the service history and get your year model and vin number. That's about it

If they brought back all the other statuses it would be great

Developer Response ,

Hi, we are sorry that you faced an issue. Could you please share your contact details with us on so that we can get in touch with you and resolve the issue.

App Privacy

The developer, Ford Motor Co., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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