You can now conduct your most important Medihelp business from the palm of your hand with our new Medihelp member application.

Use the same login details as for our secured website – your membership number and the password that you use there. Click here if you haven’t registered on our secured website yet.

Now you can visit our website, locate your nearest network provider or see how to contact us.

+Carry your membership card with you and email or Bluetooth it to your doctor.
+Change your personal or contact details via your phone.
+Check your exclusions or late-joiner penalties.
+Even request a subscription reconciliation in one easy step.

Claims and benefits
+Submit a claim with your phone’s camera.
+Apply for pre-authorisation of your hospital admission.
+See what benefits you have available for specific services.
+Check your savings account balance.

Service providers
+Find your nearest network doctor.
+Download a map to see exactly where he/she is.

Contact us
+Get all the Medihelp telephone numbers you need.
+Get GPS coordinates of our head office or any of our regional offices.

What’s New

Version 3.3.0

2022 product changes

Ratings and Reviews

4.5 out of 5
6 Ratings

6 Ratings

andre.burger ,

Easy App

Easy to use and navigate. Easy to register and access.

Would recommend changing the user interface so that the font size adapts to your iPhone settings. Font size is currently very large. Furthermore, the app doesn’t display on my full screen (resolution 1792x828).

When displaying the membership card, it automatically displays as an enlarged image and only in landscape mode which forces the user to rotate their form. It would be great to be able to save the membership card to the Apple Wallet.

Willem van Straaten ,

Thank you

This is exactly what I needed

Lienkie890 ,


The best thing ever to happen!!

App Privacy

The developer, Medihelp, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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