Medihelp Mobile - Members 12+


    • Free



You can now conduct your most important Medihelp business from the palm of your hand with our new Medihelp member application.

Use the same login details as for our secured website – your membership number and the password that you use there. Click here if you haven’t registered on our secured website yet.

Now you can visit our website, locate your nearest network provider or see how to contact us.

+Carry your membership card with you and email or Bluetooth it to your doctor.
+Change your personal or contact details via your phone.
+Check your exclusions or late-joiner penalties.
+Even request a subscription reconciliation in one easy step.

Claims and benefits
+Submit a claim with your phone’s camera.
+Apply for pre-authorisation of your hospital admission.
+See what benefits you have available for specific services.
+Check your savings account balance.

Service providers
+Find your nearest network doctor.
+Download a map to see exactly where he/she is.

Contact us
+Get all the Medihelp telephone numbers you need.
+Get GPS coordinates of our head office or any of our regional offices.

What’s New

Version 3.5.1

In this release, changes were made to accommodate rule amendments to Medihelp’s benefit options for 2023.

Ratings and Reviews

4.5 out of 5
10 Ratings

10 Ratings

Nyatowani ,

Effortless Med Scheme app

The user-friendly interface of the medical scheme app is a breath of fresh air. From the moment I logged in, I was greeted by a clean and intuitive layout that made it easy to find the information I needed. The developers have truly prioritized user experience, as every feature and option is thoughtfully designed and easily accessible. Navigating through the app feels like second nature, and I found myself effortlessly exploring various sections without any confusion.

andre.burger ,

Easy App

Easy to use and navigate. Easy to register and access.

Would recommend changing the user interface so that the font size adapts to your iPhone settings. Font size is currently very large. Furthermore, the app doesn’t display on my full screen (resolution 1792x828).

When displaying the membership card, it automatically displays as an enlarged image and only in landscape mode which forces the user to rotate their form. It would be great to be able to save the membership card to the Apple Wallet.

Willem van Straaten ,

Thank you

This is exactly what I needed

App Privacy

The developer, Medihelp, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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