iPhone Screenshots


Your smartphone becomes the digital link to your Mercedes. You have an overview of all information and control your vehicle via the app.


ALWAYS INFORMED: The Vehicle Status informs you about the mileage, range, current fuel level or data from your last journey, for example. Use the app to conveniently check your tyre pressure, the status of the doors, windows, sliding sunroof/soft-top and boot, or the current locking status. You can also pinpoint the location of your vehicle and receive warning messages regarding unlocked doors, for example.

CONVENIENT VEHICLE CONTROL: With the Mercedes me App, you can remotely lock and unlock or open and close the doors, windows, and sliding sunroof. Start the auxiliary heating/ventilation or program this for your departure time. In electric vehicles, you can also activate pre-entry climate control and temper the vehicle immediately or for a defined departure time.

CONVENIENT ROUTE PLANNING: Plan your route at your leisure and conveniently send addresses to your Mercedes via the app. This means you can get in and drive off straight away.

SAFETY IN AN EMERGENCY: The Mercedes me App notifies you of attempted theft, an attempt to tow away the vehicle and parking damage. If a vehicle alarm has been tripped, you can turn it off via the app. The Geofencing service sends you a notification as soon as the vehicle enters or leaves an area defined by you. In addition, you can configure Speedfencing and Valet Protect in the app, and receive push notifications in the event of their violations.

FUEL-SAVING DRIVING: The Mercedes me App shows you your vehicle's individual fuel consumption. It also compares your fuel consumption with that of other drivers of the same vehicle model. The ECO display informs you about the sustainability of your driving style.

SIMPLY ELECTRIC: The Mercedes me App lets you display your vehicle's range on a map and search for charging stations near you. The app also allows you to start the charging process at a public charging station.

Discover the full convenience of the new Mercedes me Apps: They offer you ideal support for making your mobile everyday life easier and more flexible.

Let the app help you. The Mercedes me Service App gives you a timely reminder of your next service appointment, which is easy to book from your smartphone. Also in the app: practical How-To videos in which you can find out more about your Mercedes-Benz and perform simple maintenance tasks yourself if you choose.

Expand your mobile options with the Mercedes me Store App. Easily find and buy innovative digital products available for your Mercedes. Keep track of the remaining terms of your Mercedes me connect services and on-demand features, and renew these as desired directly from your smartphone.

Please note: Mercedes me connect services and on-demand features only work with Mercedes-Benz vehicles that are equipped with the Mercedes me connect Communication Module. The range of functions depends on the particular vehicle equipment and your booked services. Your authorised Mercedes-Benz dealer will be happy to advise you. Use requires an active, free-of-charge Mercedes me account. The functions can be restricted temporarily if there is insufficient data transmission bandwidth. Continuous use of the GPS function in the background may shorten your battery life.

What’s New

Version 1.6.3

We are continually working on further improving the Mercedes me App and therefore undertake regular app updates. This update encompasses the following changes:
- Bugfixes
- Performance improvements

Ratings and Reviews

4.7 out of 5
805 Ratings

805 Ratings

2lz2rule ,

Help needed

Good day
I need help with my login details. I have no access to the cellular phone number my Mercedes ID is linked to. Please advise who to contact for assistance.

Developer Response ,

Hello Thulisa, first of all apologies for the late reply! Our colleagues will be able to help if you have not been able access the app yet. Please call them via 📞00800 9 77 77 777 or +27118446143 or via email customerservice.southafrica@cac.Mercedes-Benz.com We’d love to hear how you got on, please let us know when you are back in the app. Best wishes ✇

zfhtff ,

Not as great

Not as great as the previous. Much less functionality. AND ..... once you started the engine remotely, you cannot switch it off if you want to in less than 10 min (only then it will stop automatically). I initially gave a 3 star, and will update to 4 star. My initial rating was maybe premature, because in the meantime more icons appeared (with the functions I am used to). The remote start issue, however, should be addressed because I think it is very important to be able to switch off remotely as well. I don’t think it’s my duty to call the developer. Hope it can be resolved.

Developer Response ,

Hi there, we have in fact more features available in this app compared to the old one, some have however been moved to various service packages. For the remote start comment, we would recommend a quick call to our colleagues via the in-app call function or 📞00800 9 77 77 777 and let them investigate this for you. We’d love to hear from you again when this issue has been addressed by our colleagues and you are happy with the app. Have a great day ✇

!Nien1984! ,

Less functionality

I recently tried to remotely access my vehicle, but was unable to unlock my vehicle.

I also started my engine, but was very surprized to see that switching the enginenoff was impossible via the new app (something that was possible with the old app). Instead it only switches off automatically after 10 minutes. The stop button is visible, but greyed out. This makes no sense at all. During this time thay the engine is running you are also not able to access any other features of the app.

I am not impressed with the new app at all.

Developer Response ,

We are very sorry to read of your disappointment in the app.
We would recommend a call to our Mercedes me colleagues so that they can look into this matter for you. They can be reached via the in-app call function or 📞00800 9 77 77 777, +27118446143 or via email customerservice.southafrica@cac.Mercedes-Benz.com
Please let us know how you got on, we’d love to hear this. Best wishes ✇

App Privacy

The developer, Mercedes-Benz AG, has indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


Mercedes-Benz AG
340.1 MB

Requires iOS 12.0 or later. Compatible with iPhone, iPad and iPod touch.


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Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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