Mercedes me Service 4+

Your digital service partner

Mercedes-Benz AG

    • Free

iPhone Screenshots

Description

THE MERCEDES ME SERVICE APP AT A GLANCE

YOUR SERVICE STATUS
Your calendar is always pretty tight? No worries, with the Mercedes me Assistant app you always know when your maintenance or annual inspection is due and receive timely reminders about it.

BOOK YOUR APPOINTMENTS
Whether it’s time for your inspection or you want to change your tires: Mercedes me Assistant provides you with a direct link to your Mercedes-Benz dealership to book your appointments in just a few taps.

FIND THE DEALERSHIP FOR YOU
Easily find authorised Mercedes-Benz dealerships near you. Not sure whether a dealership can service your car? Mercedes me Assistant only shows dealerships fit for you and your car.

PERSONALISED OFFERS
Want your Mercedes-Benz in good hands for maintenance? Get access to service offers that are specially tailored to the needs of your car (requires Mercedes me connect services), and book them right at your preferred service dealer.

LEARN MORE ABOUT YOUR CAR
Not sure how to pair your smartphone with your new car? Do you want to do some small repairs by yourself? Access curated videos and articles to help you get the most out of your Mercedes-Benz.

ALWAYS WELL INFORMED
Ever left wondering what a warning lamp meant? No need to search for the manual. Mercedes me Assistant shows you active warning lamps (requires Mercedes me connect services) and gives you in-depth information about them and what to do next.

Please note:
The Mercedes me connect services only work with Mercedes-Benz vehicles equipped with the Mercedes me connect communication module. The range of functions depends on the respective vehicle equipment and your booked services. Your Mercedes-Benz partner will be happy to advise you. An active, free Mercedes me account is required for use. The functions may be temporarily restricted due to insufficient data transmission bandwidth. Continuous use of the GPS function in the background can reduce battery life.

What’s New

Version 2.0.3

We are continuously working on improving the Mercedes me Service app. For this reason, there are regular app updates. This update includes the following changes:
- Bug fixes
- Performance improvements
- Damage report

Ratings and Reviews

4.8 out of 5
1.4K Ratings

1.4K Ratings

Tshepiso 5Elizabeth ,

Service

The app is great but can be improved.
I’ve been trying for a week to book appointment at Rivonia Road, but the response, please try again later.
I today I decided to try a different dealership at Hobart street & it worked

Developer Response ,

We are very happy that you were able to get your booked in for a service, please accept our apologies that this was not initially possible. Our colleagues will be monitoring this to make sure that this issue has been resolved.
If you ever need us, have any additional feature suggestions, questions, or even app performance issues we are always available for you via the in-app contact function.
Thanks for reviewing the app and have a lovely day further! 🌞

Natasha's ipad ,

Great App

Love the app and being able to check vehicle status. Just wish I could unlock my car via my Apple Watch. Would be great if you could look into it

Developer Response ,

Hi there, we are aware of ongoing discussions between our app development team and Apple regarding adding the Apple Watch to the app, however at this moment we do not have any timelines available for the inclusion. Once we have any further information on this we will let you know! Thanks for reviewing the app, take care and have a great day further.

HennieAMG ,

Service App

Nice to have. I see that selecting a date does not scroll well to a date of choice. May be a drop down calander date to select might be easier

Developer Response ,

Thanks for your suggestion Hennie, we will make sure our app development team see this! They always appreciate customer feedback as it gives them an idea of how customers see the app and what they would like to see added or changed. If you ever need us, have any further suggestions, questions, or even app performance issues we are always available for you via the in-app contact function. All the best and have a great day further. 👍

App Privacy

The developer, Mercedes-Benz AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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