Want the latest fashion, homeware and sports gear? There’s an app for that!
Download our app now and get everything you love about MRP, including our famous value right at your fingertips. Browse, shop and stay ahead of what’s new directly from our app, anytime, anywhere.
Get R100 off your first MRP purchase when you spend R500 or more! Use coupon code MRP100 at checkout. PS: Offer can only be used once and cannot be transferred.
Here are just some of the awesome features you can get your hands on:
• Easy, safe shopping and checkout. Use Finger ID to login and shop.
• Scan to check the availability of product in-store and online.
• Be the first to check out our latest products, trends and news.
• Be inspired by +1000 new products every week.
• Receive instant alerts (push notifications) about your local MRP, MRP Home, MRP Sport stores, as well as MRP Money.
• Track your order status and edit your personal details.
• Create and share your wish list with friends and family through Facebook, Twitter, WhatsApp, email and more.
• Use the store locator to find your nearest store.
• View and manage your MRP Money account.
Ratings and Reviews
Poor customer service; fine app
The app works fine, but the customer service for online shopping is limited and quite unhelpful. My goods arrived broken and they said it was up to me to drive to a MRP store and get a refund myself. It sounds like a trivial complaint, but the whole point of online shopping is to limit your in-store time. I guess I’ll be sticking to other online stores (Superbalist etc.) that offer quality customer service and who take pride in the goods they deliver.
Poor Service and Messy Delivery Service
I placed an order online from Mr Price Home for 3 items and after a week only 2 of the items had been delivered. I had to follow up a number of times on the delivery of the third item, which was a couch. I was not receiving any updates with regards to the status of my order. Then a week later I’m informed that the couch was damaged in transit and it would take another week for them to deliver it. My issue was that I had to call in to find out this information as I wasn’t contacted via call or email informing me of the update on my item. Then the following day they called me to confirm that my delivery would arrive and when it did it was the completely wrong couch 🤦🏽♀️ After calling both the courier company and MRP no one seemed to know how the screw up happened and all I was advised was that my replacement order had only been placed on the day they delivered the wrong couch. I have since been following up every single day this week as I am still waiting for the replacement delivery. The service has been absolutely appalling. There’s a miscommunication between the couriers and MRP. And don’t even get me started on your WhatsApp agents who are sooooooooooo unhelpful. Honestly I would give this a zero star rating. I’ll never rely on this store for furniture items.
Days of pursuit and 3 store visits fail to assist online delivery request.
Online offers show 4 delivery options yet for the particular item only one delivery option available which did not suit my urgency and predicament of not being home. Phoned online number. Call passed through to Beacon Bay but I was told to visit Hemingway the next day, who couldn’t help on the Saturday. Told to return Monday. Did that. Told to return Tuesday, which I did and still couldn’t assist but the passed responsibility to Vincent Park. (Three store visits and poor service because the in store online calls did not go through and the internal system also could not proceed without adding a fee for putting it together which I did not want as I wouldn’t get the desk into my boot.) What a shocker of an experience Mr Price. I trust that I’ll get this order now, although needed weeks ago. You are lucky to still have me as a customer after this.
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- Contact Info
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- User Content
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- Mr Price Group Ltd
- 65.4 MB
- Requires iOS 12.1 or later.
- Requires iPadOS 12.1 or later.
- iPod touch
- Requires iOS 12.1 or later.
- Requires macOS 11.0 or later and a Mac with the Apple M1 chip.
- Age Rating
- © 2021 Mr Price Group Ltd.
Up to six family members will be able to use this app with Family Sharing enabled.