1.6
out of 5
76 Ratings
MyDStv
Ratings & Reviews
What happened to the F1 experience competition that closed end of October? Now there is a new one loaded. I had over 160 entries. The message was winners will be announced in Feb 2026. I’m not saying I would have won but rewards competitions at least this one , DStv does not seem to be transparent about. There’s a new one loaded , who are the winners for the recent one? why are winners not loaded on the app. This is the second year this happens where winners for F1 are not announced. Can we even trust that all these rewards competitions are real? Or it’s a pretense for internal funded trips disguised as rewards competition? Just wondering. Waiting to see if I’ll even get a response on this comment.
Developer ResponseHi there, we’re sorry for your frustration and concern regarding the Rewards competitions. We appreciate you bringing this to our attention. Please reach out to our team at chat.dstv.com so we can provide clarity on the competition details and ensure your feedback is shared with the Rewards team.
You have a loyalty option on the App, which is supposed to enable you to purchase vouchers with “coins”, problem is that this does not work. I have tried to use my “coins” numerous times to buy vouchers, but it always crashes and tells you the transaction was unsuccessful. It is the most irritating and frustrating experience, which is supposed to reward loyalty instead of driving your customers mad. This is typical with the DSTV environment, lots to say but never follow up with solid forefillment.
Developer ResponseHi there, we apologise for the issues you are experiencing on the MyDStv App. Please speak to one of our friendly LiveChat agents- https://now.dstv.com so we can be able to help you further.
How can you not be able to save the full rugby match between the Springboks and Argentina under my recordings? You really just don’t seem to care about all the poor ratings you get. DSTV makes too much money off of premium subscriptions and just don’t seem to care about the quality of their streaming service. Shocking!
Developer ResponseHi there, we’re sorry about the frustration with recordings ?. At the moment, not all live sports events (like rugby) are available in full for recording due to content rights and technical limitations. We understand how disappointing this is, especially for big matches. Please share your details with us at chat.dstv.com so we can log this properly and keep you updated on improvements.
100 ways to make payment. Not one to log a complaint or snag. Try and connect your holiday home via the app, end up having to phone in. Try and disconnect your holiday home and again you have to phone. If it’s after 8 in the evening, no response and you get charged for the next day. Pathetic!!
Developer ResponseHi there, we are sorry you have not had the best experience. Please let us know what error you get by chatting to us here https://chat.dstv.com/
Its unacceptable that you guys have still lot fixed the holiday viewing issues. You try turn on but amount of days don’t save. Then it says oops error. Then you have to go onto webpage to accept quote which is just hanging in the middle of nowhere. You guys really don’t know what you are doing
Developer ResponseHi Smash, we are sorry you have not had the best experience. Please try uninstall the app and reinstall it again. You can also chat to us here https://chat.dstv.com/ if the issue persists.
It is the most useless apps I have ever seen. The instruction video shows you how to press the function button, but it does not tell you where to find the button. I am quite sure that I know how to press the button, if I can only find it. To see the video on where to find the app, you must first fownload the app. Duh…
Developer ResponseHi Hendrik, we are sorry you have not had the best experience. Please let us know what you are trying to find so we can best assist by chatting to us here https://chat.dstv.com/