This App provides Eskom customers with self-service capabilities such as account, billing and meter reading functionality. The MyEskom Customer App is created and officially endorsed by Eskom Holdings SOC Limited.

Eskom customers can:
- View their electricity account/s
- View the following for a selected account
• Account Balance
• Last Bill Details: Billing Date, Payments Received, Adjustments, Monthly Charges
• Account Details: Name, Postal Address, Email
• Premise Details: Premise Description, Premise ID, Service Point ID and Pole Number
• Bill Delivery Method
- Submit Meter Reading linked to your Account
- Submit Meter Reading Remarks in the event you are unable to read your meter
- Request an Update of your Customer Details
- Change Bill Delivery Method to E-mail
- Provides useful links to credit card payment providers
- Submit a Basic Query

1. Prepaid vending is not included. You cannot buy prepaid tokens via this App.

In order for you to register and use this App your cellphone number must be up to date on Eskom Systems. For customer service queries, please contact Eskom Customer Services /0860037566.

This application requires an active internet connection.

All access and use of this application is subject to and governed by Eskom End User License Agreement, Terms and Conditions and Privacy Policy available at

What’s New

Version 2.0.9

Removed the OTP requirement

Ratings and Reviews

1.3 out of 5
146 Ratings

146 Ratings

justplainfafa ,

Prob the worst app ever!

Installed this app months ago and have never been able to login to the app. Always “Technical error occurred. Please try again later.” But I can login on their website (which also is probably the worst ever by the way!) with the same details. Kinda defeats the whole purpose of an app doesnt it, if you can only get to a login screen and nothing else.

bushrivergirl ,

M Vogel

Well I’ve just installed the app and successfully registered and logged on. Easy to submit my meter readings too. The website was glitchy and not accepting my entries, so I tried the app and it’s worked perfectly first time.


Pleasantly Surprised

Every one enjoys a little Eskom bashing - but credit where credit is due! I am finding the app really useful - and quite extensive on what it allows me to do... Well done guys!

App Privacy

The developer, Eskom Holdings SOC Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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