Nucleus Smart 4+

Take control of your hearing

Cochlear Ltd

    • 4.3 • 6 Ratings
    • Free

Description

With the Cochlear™ Nucleus® Smart App you can control your Nucleus 7 Sound Processor directly from your compatible mobile device for a personalised hearing experience.
With the Nucleus Smart App, you can:
- Change programs on your Nucleus 7 Sound Processor and activate wireless streaming. Adjust the volume, treble/bass and sensitivity settings (if enabled by your healthcare professional) on your Nucleus 7 Sound Processor
- Adjust the volume of your Cochlear True Wireless™ devices
- Locate your lost Nucleus 7 Sound Processor
- View Nucleus 7 Sound Processor status and battery level
- Track time in spent in speech and number of coil offs

Note: To access the complete functionality of the Nucleus Smart App you will need a Cochlear Account, or you can try the app in Demo Mode.
To use the Nucleus Smart App, you first need to pair your Nucleus 7 Sound Processor with a compatible mobile device. See in-app instructions or visit our support page www.nucleussmartapp.com/pair.
Compatibility: The Nucleus Smart App is compatible with the Cochlear Nucleus 7 Sound Processor. It is verified on iPhone and iPod touch running iOS 10 or later. For more detailed device compatibility see the Nucleus Smart App support page.

Note: Continued use of GPS running in the background can dramatically decrease battery life. The Nucleus Smart App only uses your GPS when it detects your Nucleus 7 Sound Processor has been lost or turned off, and does not constantly track your location.
iPhone and iPod are trademarks of Apple Inc., registered in the U.S. and other countries.

What’s New

Version 7.0.240100

We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.

Changes in this release:
* Improved patient services (if available in your country)
* Fixes and improvements for stability and connectivity

If you like using the app, please give us a quick rating and review. We love to hear your feedback.
Thanks for using Nucleus Smart.

Ratings and Reviews

4.3 out of 5
6 Ratings

6 Ratings

rpm59 ,

The app keeps on verifying the processor after recent update

I am not sure what the recent update improved. The changelog doesn’t say anything. One irritating issue is that the app verifies the processor about 5 to 10 times a day.
Updated on 14 Oct 2018:
Recent updates of the app have sorted out the processor verification annoyance. The program is very useful now. I use the phoneclip to stream music with the microphones off. When someone starts talking with me, I turn the phone clip off. However, it takes at least 30 seconds before the phoneclip is released and then the microphones becomes active. There should be some button in the app to make this happen immediately.

Developer Response ,

Thanks rpm59 for sharing your experience. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service

Big fan 100% ,

Nucleus 7

Great app for single or bilateral processors. Very happy with it. Would like to be able to allocate separate numbers to each rechargeable battery (e.g. L1; L2 etc. R1; R2 etc.). It should not restrict the use to left or right only but warn one of the intended side and the correct rotation of the batteries. Then see stats on the use of those batteries. This would help manage the life span of the battery. I do all this manually and have allocated numbers to my batteries. I record each use duration and recharge. Wish Cochlear would make a battery box to hold six batteries and showing order of use. Fully charged batteries to be placed north south and flat batteries, until recharged, south north. Keep up the good work Cochlear.

Developer Response ,

Thank you for taking the time to share your experience and detailed review. We appreciate you getting in touch and sharing your insights so we can improve the experience for our customers. Thanks again! – Cochlear Customer Service

NucleusCI❤️ ,

ForwardFocus Accessibility

All I want is to have instant access to ForwardFocus via N7 button since there’s times when needing ForwardFocus & not able to have the device with SmartApp with you.

ForwardFocus is super awesome after only using it twice.

Please create processor firmware update so ForwardFocus can be instantly accessed via processor button.

Developer Response ,

Thanks for your review, we appreciate you sharing your experience. We’d like to help you with your issue. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. They’ll be happy to assist further. – Cochlear Customer Service

App Privacy

The developer, Cochlear Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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