OneSpace has developed a Visitor and Contractor Management System that can be managed online via the OneSpace Web Access and also the Gatebook Handheld Devices that the Security Guards will carry at the entrance to the Estate. As part of the checking in of a visitor into the Estate, your Estate Rules may require all your Guests to be Pre-Authorised and therefore the residents will need to be able to Generate and issue a PIN Number through the OneSpace System. The OneSpace Phone App - is a free download that can be used by residents of an estate to generate a PIN Number for their visitors to use when they enter into your Estate from the simple to use OneSpace Smartphone App. The OneSpace Smartphone App must be used in conjunction with the OneSpace Visitor and Contractor Management Portal and The Gatebook Handheld Scanners used by the Security Guards at the Guardhouse.
Once you have downloaded the Smartphone App and installed it on your Smartphone - your device will automatically connect to our system, at this point in time your Smartphone will not be able to generate PIN numbers for your estate, as your device will need to be registered and then approval by your estate manager.

When the OneSpace App is started for the first time it will open the registration screen which asks you to fill in your details and most importantly ask you what you Complex ID is - this will be given to you by your Estate Manager, if you do not know what this is please contact your Estate Manager.

Once you have sent in the registration information your device will receive a message back stating your device is in the registration Queue. and please be patient as the Authorization Process is a Manual Process.

Once your application is installed Registered and Approved you will on the very simple interface be able to generate a PIN Number and Share it Conveniently to your Visitors (Via SMS / Whatsapp / Email and so on). The PIN Number will be usable only for the Date set when you apply for the PIN not after and not before. Once the PIN Number has been used for the Number of Entries set it will become invalid.

The app has a built in history where you will be able to see all your previously generate PIN Numbers and Which Ones are still Active, and Who came onto the Estate using that PIN Number.
DEPENDING on your Estate Visitor Rules - your guest will be asked to present the PIN number - and asked to Present their Drivers Licence which will be scanned and the same for their Vehicle Licence Disk.
THE OneSpace Company is Constantly Striving to improve Security in ESTATES / COMPLEX's and BUSINESS PARKS

What’s New

Version 1.4.17

Minor changes to visitor types

App Privacy

The developer, OneSpace Technologies (Pty) Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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