Your gateway to information, updates and self-service from Openserve.

Openserve is South Africa’s largest telecommunications infrastructure provider. As the leader in broadband connectivity, we are committed to keeping you connected. Access to information puts you in control of your connectivity needs. The Openserve Connect App is your gateway to information, updates, and self-service functionalities that put you in control.

Our App lets you:
- Check broadband coverage
- Find ISPs details
- Explore Openserve broadband network services
- Check network status for network outages
- Test the network line
- Wi-Fi Speed test
- Information and troubleshooting guidelines
- Learn about our broadband network

Not yet on the Openserve network? No problem. Download the app, check the coverage map to see broadband options available in your area, and get your home or business connected!

What’s New

Version 3.11.2

Place an order for fibre service with Openserve.

Link services to your profile using ONT serial number or using your device camera to capture the serial number barcode.

Request a line speed upgrade from your ISP.

Ratings and Reviews

4.8 out of 5
22 Ratings

22 Ratings

NontiM ,

Informative & user friendly

A good user interface! Informative and user friendly. It serves & will continue to serve it’s purpose. I look forward to using it more & discovering more capabilities in the near future. My only note is that maybe the personal preferences window shouldn’t be active if I’ve already set them up... unless there’s something new.

Moneycruiz ,

Effortless App to operate

It’s a great app that offers convenience, self-service at one Go. Saves time of calling call centre and waiting on line to place orders, track orders, upgrade service and log faults as it’s seamlessly done on the App. Thoughtful App especially during the COVID -19 times as direct interaction is a bit restricted through TDS

Yogan.Moodley ,

Excellent App

The Openserve app is a great app. It is user friendly and easy to navigate. You are easily able to track orders as well as your faults.

App Privacy

The developer, Telkom SA SOC Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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