Openserve Connect 4+

Your gateway to Openserve

Telkom SA SOC Ltd

    • #36 in Utilities
    • 2.1 • 13 Ratings
    • Free



Your gateway to information, updates and self-service from Openserve.

Openserve is South Africa’s largest telecommunications infrastructure provider. As the leader in broadband connectivity, we are committed to keeping you connected. Access to information puts you in control of your connectivity needs. The Openserve Connect App is your gateway to information, updates, and self-service functionalities that put you in control.

Our App lets you:
- Check broadband coverage
- Find ISPs details
- Explore ISP deals
- Find ISPs details
- Explore Openserve broadband network services
- Check network status for network outages
- Test the network line
- Wi-Fi Speed test
- Information and troubleshooting guidelines
- Learn about our broadband network
- Place an order for fibre service with Openserve
- Link services to your profile using ONT serial number or using your device camera to capture the serial number barcode
- Request a line speed upgrade from your ISP
- Track faults and orders that are associated with any of your linked service numbers
- Search for an order and add it to your profile so you can easily track progress for new services
- View and show interest in the best Fibre deals

Not yet on the Openserve network? No problem. Download the app, check the coverage map to see broadband options available in your area, and get your home or business connected!

What’s New

Version 3.23.0

Various enhancements and fixes to improve your overall experience.

Ratings and Reviews

2.1 out of 5
13 Ratings

13 Ratings

KimAshBon ,

User friendly but

The app is easy enough to navigate, I have entered in my personal information.

My error is with an Adsl line, when attempting to track the fault, it keeps sending the opt to the landline which is not functional and which I do not have access too…

I’m sure there is a way to rectify this but it does not seem easily accessible.

Developer Response ,

Hi KimAshBon, please be so kind to forward your contact details to so our support team can try to assist you.

RogerW-ZA ,

Can’t load more than 1 service number

Can’t add more than one B number service number linked the same ONT.

Developer Response ,

Good afternoon RogerW
We do apologize for the inconvenience . Please be so kind as to send your query on an email to for our Digital Team to assist you accordingly. Please quote your username "RogerW-IOS" as your subject line when you send us the email.

Kind regards
Openserve Team

Maajidah Gamiet ,

Completely useless

Tracking and updating on faults can’t load at all

Developer Response ,

Good afternoon,
Thank you for your review . We at Openserve do apologize for your experience, Please be so kind as to direct your query to Please include your Openserve Reference number, Bnumber and cell contact number. Please do quote your name "Maajidah Gamiet" in the subject line when you send us the email. Kind regards Openserve Team

App Privacy

The developer, Telkom SA SOC Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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