Superbalist.com | Fashion App 4+

SA’s No.1 Online Fashion App

Takealot Online (Pty) Ltd

    • Free

Screenshots

Description

- Get R250 OFF your first order with code FIRSTBUY
- Free returns + exchanges
- Free delivery over R500

From head-to-toe fashion, beauty products and accessories to fancy furnishings that take your living space from drab to fab, you’ll be spoilt for choice – no matter your age, size or unique tastes.

WIDEST SELECTION
Shop the widest range of clothing, footwear, beauty, accessories and homeware for the entire family. This includes plus size and maternity wear. Our homeware selection includes furniture, decor accessories, soft furnishings, lighting + much more.

THE WORLD’S BEST BRANDS
Shop the latest drops and hottest styles when shopping online for Nike, Adidas Originals, Sixth Floor, Cotton On, M·A·C, Converse, Vans, Missguided + more.

YOU’RE FIRST IN LINE
Opt-in to receive notifications and be the first to hear about exclusive offers, sales + product drops.

FREE DELIVERY + COLLECTION
Get free delivery on orders above R450 or choose to collect your order from one of 40+ Pickups Points nationwide.

BUY TODAY, WEAR TONIGHT
Need it sooner? Choose one of our low-cost Premium Shipping options: Same Day, Next Day or Weekend Delivery.

EASY RETURNS + EXCHANGES
We offer free returns and exchanges within 30 days. Manage your orders on your app with ease.

SO MANY WAYS TO PAY
Choose from Cash on Delivery, credit card, debit card, cheque card, Instant EFT, eBucks, Snapscan + more.

SUPERB CUSTOMER CARE
Our customer support team is available 7 days a week, 365 days a year - should you need them.

SHARING IS CARING
Dropping a hint? Need a second opinion? Save your favourite items to your Wishlist and share it with the world. You can access it from all your devices.

What’s New

Version 3.17.2

Big fan of our exciting offers? Our latest release now makes it easier to see how our offer prices are calculated and which discounts are applied per item.

Ratings and Reviews

4.6 out of 5
27.9K Ratings

27.9K Ratings

NadineB30 ,

Absolutely amazing

Wow this was the best online shopping experience ever! Amazing costumer service before my purchase. Updates on the status of my delivery were very frequent and I knew what my order status was the whole time. Very very fast delivery. My order was delivered within 24h on standard delivery. I returned my one item and within 2 days my old item was sent back and I received my new item. Easy to use. It was just a very good overall experience!! Well done Superbalist

Guniiiiit ,

App needs some refining

Hello, congratulations on the merger!
I just wanted ask if you will be adding some of the super helpful and user friendly features spree had on their app (like the other colours an item is available in, styles you may like and customers also bought). Now that you have such wide range of stock, these things will make for a much better, cleaner and more efficient online shopping experience. (Also note the similar items feature that’s currently on Superbalist doesn’t give similar items at all - maybe it’s a bug?). Also it would be lovely to have more accurate and detailed product info on the items - currently, its quite inconsistent with some clothing items not stating the fabric/material or items having incorrect info etc.
You guys are great and I have had really great service experiences!
I’m sure you are still adjusting to the merger, so all the best in your future plans x

Developer Response ,

Hello Guniiiit, thank you for the rating and review. I will report your great suggestions back to the business and our mobile team.

S#K#1 ,

Very disappointed

I have ordered from Superbalist over 45 times over 5 years and not once did I have a delivery problem or any need to contact customer services. My parcel was supposed to be delivered today 2 Aug and on Sunday I received a message that the parcel will be delivered that day. Luckily I was home but no one arrived. Monday I saw on the app that I should contact customer concierge. So I did...5 times...waiting 10min for call to be answered...nothing. This morning 2 Aug I received a message that my order was cancelled after several attempts to deliver and that I will receive a refund in 5 days. Problem is...most of my items are sold out and no longer on special.
BS!! I was home Sunday and Monday and nobody was here. Also want to add that every time takealot was at my gate they phoned me to say there is a delivery...nothing this time!
My previous delivery was also 3 days late. What happened to your excellent service Superbalist???

Developer Response ,

We are sorry to hear about your experience. We will share it with the relevant department.

App Privacy

The developer, Takealot Online (Pty) Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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