Uber - Request a ride 4+

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Uber Technologies, Inc.

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We’re committed to your safety at Uber. We’ve established a Door-to-Door Safety Standard to help you feel safe every time you take a trip.

And with Uber, your destination is at your fingertips. Just open the app and enter where you want to go, and a nearby driver will help you get there reliably.

Request a trip from 600+ airports and in 10,000+ cities around the world. The Uber app is a great way to make your travel plans stress-free. Request a trip on demand or schedule one ahead of time.

Whether you’re looking for style, space or affordability, Uber can help you find the perfect trip to fit your needs:

Enjoy elegance and premium features with Uber Exec
Ride with extra room (and more of your friends) with UberXL

Uber Travel
Whether it's your usual commute by train, escaping the city with friends in a hire car, a coach trip to Cambridge, or even the Eurostar to Paris, you can now go anywhere with Uber.

All of these transport options and more are available in one place with the Uber app.

With Uber, you can see your price estimate up front before booking. That means you’ll always have an idea of what you’ll pay before requesting your trip.

We’re committed to making every trip with Uber as safe as possible. That's why – in addition to our Door-to-Door Safety Standard – we've built new safety features and updated our Community Guidelines for respectful and positive experiences.

You can share your trip
Give your loved ones peace of mind while you’re on a trip – you can share your location and trip status so they know you’ve made it to your destination.

You can contact emergency services
You can call the emergency services directly from the app, and your location and trip details will be displayed so you can share them quickly with emergency services.

After every trip, you can submit a rating along with comments. You can also let your driver know you appreciated your experience by adding a tip for them directly in the app.

Not all products are available in all markets.

To see if Uber is available in your city, visit https://www.uber.com/cities
Follow us on Twitter at https://twitter.com/uber
Like us on Facebook at https://www.facebook.com/uber

Questions? Visit uber.com/help

What’s New

Version 3.591.10004

We update the Uber app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update:

- Updates to improve localization across the app
- Various bug fixes & improvements

Love the app? Rate us! Your feedback keeps the Uber engine running.
Any questions? Tap Help in the Uber app or visit help.uber.com.

Ratings and Reviews

4.8 out of 5
171.1K Ratings

171.1K Ratings

Musawenkosi Xulu ,

Useless App with incompetent support staff

I must say that I am astounded by the poor service and how useless Uber’s support staff is. It has taken them 3 years and counting for them to resolve a simple request whereby I have consistently been asking them to disable the two step verification on my account. It is to start with stupid to only send codes via a cellphone when one requires both a verified email and cellphone to sign up. I have sent Uber‘s Helpdesk numerous emails over the past 3 years. More recently, which is from this past weekend, I decided to communicate with them via both Twitter and Facebook, all of which incidentally use my common email address. Sadly none of these attempts have yielded any positive results and instead their responses were to repeatedly ask me stuff that I had already provided them. I am very frustrated because instead of resolving my request, I have repeatedly been asked the same set of questions and much to my dismay, even though I answered them but they would just abandon my support tickets. Kindly brace yourself for an annoying experience when you deal with Uber because it is not fun the same question and people act dixlixic by asking you again and again the same thing. I answered their questions in all instances but still I am locked out of my account. The last ride was unbelievably requested successfully on 08 May 2016.

onnfroy ,

Reserved uber delays for an hour away from pickup to get cancellation fee

Last night i had an Uber reserved for 11:15pm, it had been reserved earlier in the day. when it came time for my trip the original driver cancelled and was replaced by another which was fine until i realised the replacement driver was stationed and staying in one spot, 7 minutes away from my pickup location and not moving. upon trying to call him he declined my calls numerous times and did not answer the messages when i messaged on the app. i used a bolt to get home and when i eventually got him the uber driver was still in the same place waiting for me to cancel so that he could get the cancellation fee without having to move. i was eventually charged the
cancellation fee without even cancelling and the driver having not even come to the venue, AN HOUR AND A HALF AFTER THE PICKUP TIME. i have full proof of the driver not being there an hour and a half after the pickup time and his ignorance of my messages. i expect the charged fee of the cancellation fee to be given back to me as it is practically theft.

BabyLove Bug ,

Uber chronicles

The standard has seriously dropped. Uber drivers are now behaving like Bolt drivers, there’s a lack of respect. They play their music loud, when you suggest a preferred route they actually argue with you and try to convince you that their route is better especially if you don’t prefer using the freeway where there’s a risk of being stuck in bumper to bumper traffic if there’s an accident or something. Then some of the cars are so dirty and smelly it’s as if they sleep in their cars.
They drive recklessly and speed.
The drivers accept a ride you wait for a while only for them to cancel, some will accept a ride then not move when you call to find out why they aren’t moving they tell you they can no longer come and you should cancel on your side, they actually don’t consider that you could be in a dangerous area and shouldn’t even have your phone exposed to potential criminals.
Uber drivers should also remember which country they work in, as a female living in SA I don’t feel safe someone asking me personal questions like where do you live? Who do you live with? Where are you going? I understand some drivers aren’t criminals and are genuinely just trying to make conversation but with the GBV in the country I don’t feel comfortable answering such questions. There’s should be boundaries.
Thank you to those who have made an effort in being friendly, considerate and professional and keeping their cars clean.

App Privacy

The developer, Uber Technologies, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More


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