The Universal App is a mobile gateway that allows members to access their medical aid information when and where they need it.

Through the Universal App, members …
• Can view their benefits and medical aid information.
• Have an electronic version of their membership card at their fingertips.
• Can find their nearest healthcare provider through a lookup facility.
• Are able to access, process and track their claims.
• Are allowed to view and request hospital authorisations.
• Have the means to view and request chronic medicine authorisations.
• Can instantly update their personal information.
• Can request a membership and or a tax certificate.
• Are able to log a query or request information.

The Universal App enables members to register and log in hassle-free.
Do not wait until you are behind a computer to access medical scheme information. Download the Universal App today, and access your scheme information anywhere, any time.

Disclaimer: Only CompCare Wellness, Tiger Brands and AECI Medical Schemes, administered by Universal Healthcare, will be able to register and enjoy the full functionality of the Universal App.

What’s New

Version 0.1.24

Updated Emergency operator number on the Emergency Assist screen

Ratings and Reviews

2.1 out of 5
7 Ratings

7 Ratings

Fazzie123 ,


Total garbage. Does not remember password, quits when trying to take a photo for a claim and each screen takes about 20 seconds to load.

MfMarelize ,

Lousy app

Can’t send queries, stalls when one fills things in and then breaks down.

Whatever CompCare paid their app developers: you will want your money back.

This app is half-baked and a minimally viable product from the point of view of the user.

It overpromises and then underdelivers.

Nazz9112 ,

App Quits Unexpectedly

App quits when uploading a picture to submit a claim

App Privacy

The developer, Universal Healthcare, has indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


36.3 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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