网易七鱼-全智能云客服专家

Business

Free

网易七鱼是网易旗下的一款SaaS模式的云客服产品，致力于通过自主研发的客服机器人为企业客户降低企业管理成本，提高客户满意度，随时随地解决客户问题。以“七鱼改变客服，服务创造价值”的产品理念，为企业在客服工作效率、客服服务意识、客服专业化方面提供一整套的服务解决方案。 网易七鱼可以支持来自 APP、微信等其他多渠道的信息接入；同时支持图片、表情等多种沟通方式；支持呼叫客服查看数据及对外呼出；此外，云客服系统还对接了企业的 CRM；并且支持多种方式创建工单，方便跨部门协作以及问题跟进；最后，还会给企业提供给数据报表及分析。

Ratings & Reviews

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1、修复呼叫功能状态异常的问题

Version 6.0.1

The developer, NetEase (Hangzhou) Network Co., Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • User Content
    • Identifiers

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Identifiers
    • Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

The developer has not yet indicated which accessibility features this app supports. Learn More

Information

  • Provider
    • NetEase (Hangzhou) Network Co., Ltd.
  • Size
    • 86 MB
  • Category
    • Business
  • Compatibility
    Requires iOS 10.0 or later.
    • iPhone
      Requires iOS 10.0 or later.
      • ⁨iPhone 5S⁩
      • ⁨iPhone 6⁩
      • ⁨iPhone 6 Plus⁩
      • ⁨iPhone 6S⁩
      • ⁨iPhone 6S Plus⁩
      • ⁨iPhone SE (1st generation)⁩
      • ⁨iPhone 7⁩
      • ⁨iPhone 7 Plus⁩
      • ⁨iPhone 8⁩
      • ⁨iPhone 8 Plus⁩
      • ⁨iPhone X⁩
      • ⁨iPhone XS⁩
      • ⁨iPhone XS Max⁩
      • ⁨iPhone XR⁩
      • ⁨iPhone 11⁩
      • ⁨iPhone 11 Pro⁩
      • ⁨iPhone 11 Pro Max⁩
      • ⁨iPhone SE (2nd generation)⁩
      • ⁨iPhone 12 mini⁩
      • ⁨iPhone 12⁩
      • ⁨iPhone 12 Pro⁩
      • ⁨iPhone 12 Pro Max⁩
      • ⁨iPhone 13 Pro⁩
      • ⁨iPhone 13 Pro Max⁩
      • ⁨iPhone 13 mini⁩
      • ⁨iPhone 13⁩
      • ⁨iPhone SE (3rd generation)⁩
      • ⁨iPhone 14⁩
      • ⁨iPhone 14 Plus⁩
      • ⁨iPhone 14 Pro⁩
      • ⁨iPhone 14 Pro Max⁩
      • ⁨iPhone 15⁩
      • ⁨iPhone 15 Plus⁩
      • ⁨iPhone 15 Pro⁩
      • ⁨iPhone 15 Pro Max⁩
      • ⁨iPhone 16⁩
      • ⁨iPhone 16 Plus⁩
      • ⁨iPhone 16 Pro⁩
      • ⁨iPhone 16 Pro Max⁩
      • ⁨iPhone 16e⁩
      • ⁨iPhone 17 Pro⁩
      • ⁨iPhone 17 Pro Max⁩
      • ⁨iPhone 17⁩
      • ⁨iPhone Air⁩
    • iPad
      Requires iPadOS 10.0 or later.
      • ⁨iPad Air⁩
      • ⁨iPad Air Wi‑Fi + Cellular⁩
      • ⁨iPad mini 2⁩
      • ⁨iPad mini 2 Wi‑Fi + Cellular⁩
      • ⁨iPad Air 2⁩
      • ⁨iPad Air 2 Wi‑Fi + Cellular⁩
      • ⁨iPad mini 3⁩
      • ⁨iPad mini 3 Wi‑Fi + Cellular⁩
      • ⁨iPad mini 4⁩
      • ⁨iPad mini 4 Wi‑Fi + Cellular⁩
      • ⁨iPad Pro (12.9‑inch)⁩
      • ⁨iPad Pro (12.9‑inch) Wi‑Fi + Cellular⁩
      • ⁨iPad Pro (9.7‑inch)⁩
      • ⁨iPad Pro (9.7‑inch) Wi‑Fi + Cellular⁩
      • ⁨iPad (5th generation)⁩
      • ⁨iPad (5th generation) Wi‑Fi + Cellular⁩
      • ⁨iPad Pro (12.9‑inch) (2nd generation)⁩
      • ⁨iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular⁩
      • ⁨iPad Pro (10.5‑inch)⁩
      • ⁨iPad Pro (10.5‑inch) Wi‑Fi + Cellular⁩
      • ⁨iPad (6th generation)⁩
      • ⁨iPad (6th generation) Wi‑Fi + Cellular⁩
      • ⁨iPad Pro (11‑inch)⁩
      • ⁨iPad Pro (11‑inch) Wi‑Fi + Cellular⁩
      • ⁨iPad Pro (12.9‑inch) (3rd generation)⁩
      • ⁨iPad Pro (12.9‑inch) (3rd generation) Wi‑Fi + Cellular⁩
      • ⁨iPad mini (5th generation)⁩
      • ⁨iPad mini (5th generation) Wi‑Fi + Cellular⁩
      • ⁨iPad Air (3rd generation)⁩
      • ⁨iPad Air (3rd generation) Wi‑Fi + Cellular⁩
      • ⁨iPad (7th generation)⁩
      • ⁨iPad (7th generation) Wi‑Fi + Cellular⁩
      • ⁨iPad Pro (11‑inch) (2nd generation)⁩
      • ⁨iPad Pro (11‑inch) (2nd generation) Wi‑Fi + Cellular⁩
      • ⁨iPad Pro (12.9‑inch) (4th generation)⁩
      • ⁨iPad Pro (12.9‑inch) (4th generation) Wi‑Fi + Cellular⁩
      • ⁨iPad Air (4th generation)⁩
      • ⁨iPad Air (4th generation) Wi‑Fi + Cellular⁩
      • ⁨iPad (8th generation)⁩
      • ⁨iPad (8th generation) Wi‑Fi + Cellular⁩
      • ⁨iPad Pro (11-inch) (3rd generation)⁩
      • ⁨iPad Pro (11-inch) (3rd generation) Wi-Fi + Cellular⁩
      • ⁨iPad Pro (12.9-inch) (5th generation)⁩
      • ⁨iPad Pro (12.9-inch) (5th generation) Wi-Fi + Cellular⁩
      • ⁨iPad mini (6th generation)⁩
      • ⁨iPad mini (6th generation) Wi-Fi + Cellular⁩
      • ⁨iPad (9th generation)⁩
      • ⁨iPad (9th generation) Wi-Fi + Cellular⁩
      • ⁨iPad Air (5th generation)⁩
      • ⁨iPad Air (5th generation) Wi‑Fi + Cellular⁩
      • ⁨iPad (10th generation)⁩
      • ⁨iPad (10th generation) Wi‑Fi + Cellular⁩
      • ⁨iPad Pro (11‑inch) (4th generation)⁩
      • ⁨iPad Pro (11‑inch) (4th generation) Wi‑Fi + Cellular⁩
      • ⁨iPad Pro (12.9‑inch) (6th generation)⁩
      • ⁨iPad Pro (12.9‑inch) (6th generation) Wi‑Fi + Cellular⁩
      • ⁨iPad Air 11-inch (M2)⁩
      • ⁨iPad Air 11-inch (M2) Wi-Fi + Cellular⁩
      • ⁨iPad Air 13-inch (M2)⁩
      • ⁨iPad Air 13-inch (M2) Wi-Fi + Cellular⁩
      • ⁨iPad Pro 11-inch (M4)⁩
      • ⁨iPad Pro 11-inch (M4) Wi-Fi + Cellular⁩
      • ⁨iPad Pro 13-inch (M4)⁩
      • ⁨iPad Pro 13-inch (M4) Wi-Fi + Cellular⁩
      • ⁨iPad mini (A17 Pro)⁩
      • ⁨iPad mini (A17 Pro) Wi-Fi + Cellular⁩
      • ⁨iPad (A16)⁩
      • ⁨iPad (A16) Wi-Fi+ Cellular⁩
      • ⁨iPad Air 11-inch (M3)⁩
      • ⁨iPad Air 11-inch (M3) Wi-Fi + Cellular⁩
      • ⁨iPad Air 13-inch (M3)⁩
      • ⁨iPad Air 13-inch (M3) Wi-Fi + Cellular⁩
      • ⁨iPad Pro 11-inch (M5)⁩
      • ⁨iPad Pro 11-inch (M5) Wi-Fi + Cellular⁩
      • ⁨iPad Pro 13-inch (M5)⁩
      • ⁨iPad Pro 13-inch (M5) Wi-Fi + Cellular⁩
    • iPod touch
      Requires iOS 10.0 or later.
    • Apple Vision
      Requires visionOS 1.0 or later.
  • Languages
    • Simplified Chinese
  • Age Rating
    13+
    • 13+
    • Learn More
    • Infrequent
      Alcohol, Tobacco, Drug Use or References
  • Copyright
    • © 网易公司
  • Developer Website
  • Privacy Policy

    • More by NetEase (Hangzhou) Network Co., Ltd.

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