I hereby formally express my dissatisfaction with the Mega Hit Poker game due to practices that I consider abusive and harmful to consumers.I have repeatedly observed that whenever I purchase chip packages, my in-game performance becomes disproportionately unfavorable, resulting in constant and rapid losses. This dynamic appears to push me toward purchasing additional packages in order to continue playing, which creates an unfair and potentially manipulative experience.Despite the company’s claims that the system uses RNG (random number generator) and that bets are fair and balanced, my actual experience does not reflect this. The results shown do not demonstrate true randomness, but rather a pattern that directly disadvantages the player after making purchases.Given this, I believe there is a lack of transparency and a possible inducement to continuous spending, which goes against the basic principles of good faith and fairness in consumer relations.For this reason, I am requesting the permanent cancellation of my account and the complete removal of the game from my routine, emphasizing my total dissatisfaction with the platform.I am also recording this complaint as a formal statement and warning, in the hope that the company will review its practices and adopt greater transparency and respect toward its users.
Greetings from Wonder People! We are sorry to hear you were not satisfied with our game. If you would like us to take a look at the issue, please send us an email through the in-app customer service feature on 'Settings' → 'Support' → 'Contact Us.' We will try our best to assist you. Thank you.