Kraken is very reliable. I’ve been using them for years. Highly recommended.
Worst Crypto trading platform !
Dee Dhamot
Worst Crypto trading platform ! All good when you are trading will take months to get your funds out to your bank ! Invest if you never gonna need funds urgently.There are no call centers you just chat with bots
Developer Response
Hey Dee, we're sorry to hear about your experience. Our goal is to provide a seamless trading and withdrawal process. If you're facing any issues, please share your ticket number with us, and we'll ensure our support team looks into it promptly. Thank you for your patience!
Terrible experience. Brutally honest here…
wuski44
Definitely don’t use Kraken, customer support takes days to answer and they often go back and forth with meaningless automated responses. Fees are insanely high almost 5% per transaction in terms of buying bitcoin and selling. You get a $10 interac withdrawal fee which is absurd for people who trade lower amounts, and the minimum for wire withdrawal is $1000… Don’t believe the hype the service is garbage and fees are unforgivable. This isn’t a biased review by any means I’ve been using kraken for a week now and I’ve seen what a scummy company this is. I know it isn’t much but if I can’t even withdraw $10 without paying $10 then I don’t know what to say. Just gave up on the funds in my account cause I’d be spending more just to withdraw what I had.
Developer Response
Thank you for sharing your experience with us. We're truly sorry to hear about the challenges you've faced. We'd like to assist you further with resolving these issues. Could you please provide us with your ticket number? This will allow us to investigate your concerns and ensure they are addressed promptly. We appreciate your feedback and are committed to improving your experience with us. Kraken Support 🐙
Bug front end
Myben1993
Can’t accept new policy front end bug with check box that is impossible to checkPlease take a look
Developer Response
Thanks for bringing this to our attention! Please try reinstalling the app and clearing your cache. If the issue persists, send us an email at mobile@kraken.com with your app version and device details—we’ll be happy to take a closer look! 🐙
We’re always making sure the Kraken mobile app is easy, safe and secure for you to use.
This release contains various improvements and fixes.
Version 3.66.2
The developer, Kraken, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
User Content
Search History
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
This app has an age rating of 4+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.