The discord is incredibly unhelpful, rude, and the moderation team toxic. God help you if you need to resolve a complaint. The worse problem is that the game developers blatantly lie on the event banners. This is misleading, predatory behaviour, as the developers know that people spend great deals of time and money saving/buying the resources needed for the events, and then waste them without reward, enticing players to spend more time or money. This is the worst kind of gacha game. The dishonest kind. Edit after Dev Reply: I couldn’t be more clear: don’t lie to players and then have the audacity to ask for their money. Be transparent with events and transactions. And if you’re going to do things like gift codes (or any other kind of incentive for players to go to your discord) then please keep a decent community. I was kicked from your discord after being muted and dragged, and had to hear from people defending me from your moderators that “staff removed them” later. I wasn’t invited back, nor was there any apology issued for the sheer obscenity that you allowed to happen on your discord server. I can’t possibly be the only person who’s experienced this either. Shame on you Habby for the house you keep.
Hi, we are in the early stages of the game and appreciate your feedback. Please send your game ID and any issues you encounter to souls@habby.com. This helps us better understand player expectations and needs and improve our games. Please give us more attention and time. We always strive to create fun and challenging games. Have a nice day~