As I am a premium user, but today I go into the apps and I found that it is not functioning, the screen all black, and I cannot search or I cannot use any sample any stickers. It is a terrible experience. Even that, I cannot find any way to contact the founder team. Actually, I love this app before the problem comes out today, the function and the style of the apps is what I like! It is really convenient, and the sample amazing. I hope the team can see my review and solve the problem. I have paid the premium till 1 Jan 2027 actually….It is really disappointing in this moment when I’m writing the review.

User friendly to all users, you can use most of the features even you don’t have subscription.

I haven't been able to use the app for a few days because whenever I try to edit pages, it loads, lags, and then closes. Another issue also occurred previously when I couldn't fetch assets and templates. Aside from these problems, I would rate the app highly because I really love the templates and find it convenient for layout design. I hope the bugs can be fixed soon so I can start using the app again. Thank you!

I am the premium user, but I found out the problem in this two months. The APP Internet always disconnected, therefore I cannot use the template to make the post and story. Also, if I want to create the template by myself, I also cannot use the materials from your app, i.e. the sticker, frame and the word etc..Therefore, I hope your company can fix this problem. Beside, I would like to request a refund or extend my subscription, because in this two months I cannot use your APP all function, but I pay the whole year subscription.Please favor me with your reply as early as possible.