Control your Arlo smart home security system with one, easy-to-use app. Use the Arlo Secure App to protect your home, inside and out, with Arlo’s award-winning home security system, video doorbells, cameras, and floodlight.
Protect your everything and personalize your entire home security system. With the Arlo Secure App, you can control multiple locations at once and quickly arm or disarm your system with one tap.
Get round-the-clock protection with 24/7 Live Security Experts that will monitor your home, so you don’t have to or use one tap Emergency Response to quickly get police, fire, or medical help to your home.* Easily customize your security by creating smart activity zones to reduce unwanted notifications and set schedules to arm or disarm your system.
See important details from your home security camera system with up to 4K resolution, 12X zoom image capabilities, and color night vision. When motion is detected, receive interactive notifications on your phone and watch an animated preview, call a friend, activate a siren, or initiate Emergency Response.*
With an Arlo Secure plan and an Arlo camera, video doorbell, or floodlight camera, you can view 30 days of video history, receive notifications that tell you when a person, package, vehicle, or animal has been spotted with advanced AI Object Detection.
Disclaimers:
*Emergency Response (available in the United States only), Object Detection and Video History require an Arlo Secure paid plan after trial period.
**4K resolution, 12X zoom image capabilities, color night vision, and Emergency Response features vary by camera model.
Privacy Policy: https://www.arlo.com/en-us/about/privacy-policy/
Terms of Service: https://www.arlo.com/en-us/terms-and-conditions.html
The app overall is fine, except that live view is not available. Every time I go to device tab for live view, click the expand button for landscape mode, the app became frozen, need to kill the app and reopen. Therefore i can only wait for the clips in feed update, and cannot view real time. Pls fix it urgently.*****Saw your reply, but it is the problem of the app, not problem of hardware!! Live view is only available when using portrait mode, whenever i click your expand button for landscape, the app was frozen with no response. Can only force close the app.
開發者回應
Hi,Thanks for sharing your experience with the Arlo app. If you're having problems viewing your live feed properly, refer to this article to learn how to troubleshoot: https://kb.arlo.com/000062226. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.We appreciate your patience and understanding.Best regards,Arlo Team
Arlo App issue
Lehzli
For some strange reason I can’t view any videos from my base station local storage. It had been working for the past two years but I have found this out recently and first I thought it was the external hard drive issue and had replaced several external hard drive and flash drive. I tried to research this problem, from the Arlo forum and a suggestion was to reinstall the app. I tried reinstalling the app and it worked for the first time when it started to load but afterward it stoped working and gave me the same error no local stored videos are available and please check your network. I deleted the app and reinstall again and see new recorded videos but I had to keep delete and reinstalling the app again. Please help!!!!
Good quality but connection might not be very stable
sillyno2
When I first purchased it, I got the Arlo pro 3Thinking I don’t have to subscribe for watching the videoHowever, no subscription plan actually took ages to load the video and have lots of basic function that makes the user pretty much cannot use it. So eventually I had to pay for playback
App Review Complaint
Xaniaksk
After traveling to Japan, I was suddenly and forcibly logged out of the Arlo app. Since then, I have been completely unable to log in, even though my email and password are 100% correct.When I try to reset the password, it just keeps giving me an error message, and nothing works. The so-called customer support is not a real person, just an automated system that provides no real help.Right now, I cannot access my company’s cameras at all and have no visibility on the situation at my store. There is no clear solution, and the experience has been extremely frustrating and disappointing
開發者回應
Hi Xaniaksk,Thank you for your feedback. The Arlo development team was aware of a previous problem and have resolved the issue. When the latest version of the Arlo app becomes available, please update to the latest version.We appreciate your patience and understanding.Best regards,Arlo Team
General stability, bug fixes, and performance improvements.
