Keep scanning QR code and the app keep crashing. How am I suppose to do the id check. I just want to open an tax account. So, don't charge me if I am late. It is because of this app. Also, this app consume my battery very fast. Performance is bad.
We are sorry that you are having issues checking your identity using the app. If you're still in need of help, please contact us using this form https://signin.account.gov.uk/contact-us and we will help you solve the problem. Thanks and best wishes, the GDS team.