Experience the world of Airtel. Easy recharges, hassle-free bill payments, call manager, data balance check and instant UPI transactions- you can do it all on the Airtel Thanks app. Get amazing cashback and discount coupons on Airtel Payments Bank and Airtel Wallet transactions. Download the app to explore the new design and its many unique features.
Airtel 5G Plus
Airtel becomes the first operator to launch 5G in India. Airtel 5G Plus delivers up to 30x faster speeds than 4G which allows the users to download heavy files in just a few seconds. You can now experience 4K video viewing without any buffer on your devices. All this can be done, without changing your existing SIM. Experience the 5G Plus journey seamlessly on Airtel Thanks App.
Mobile Prepaid Recharge
Access plan details, data usage, expiry date through a single card available in real-time on the app. Never miss a due date, get prepaid recharge reminders on the App homepage.
Easily add multiple Airtel accounts and recharge online for all of them on Airtel Thanks App
Enjoy a hassle-free experience, where you can browse, choose your suitable plan and make bill payments within minutes.
Access data usage, bill date through a single card available in real-time on the app.
Recharge your DTH connection on the Airtel Thanks app to get exclusive offers and cashback with every DTH online recharge. Track your connection validity, add/remove Channels, get quick help on the app.
Get the best broadband deals with an option to upgrade your existing plan and make your monthly broadband bills payment with ease. Enjoy office-like internet with a new connection of Airtel Xstream Fiber ranging from ₹499 to ₹3,999.
Get one bill for your Mobile, DTH, and Fiber connections with Airtel Black and make online payment with ease on the app. Enjoy prioritized customer service with the help of a dedicated relationship team.
UPI Money Transfer
Enjoy lightning-fast safe and secure UPI money transfer on the Airtel Thanks app. Scan any QR code and make contactless online payment to any merchant.
Airtel is a premium telecommunication service provider in India and we strive to provide our users best network solutions. Call Manager is a functionality for in Thanks app for all Airtel mobility users. With this feature, we will enable users for the first time to track all the calls and alerts in a single place – calls which went through and those which got missed due to network not being available at callee’s end. User will be notified about all the calls they missed while they were out of network or the person they were calling was out of network, exclusively on the Airtel Thanks app.
Pay Utility Bills
Electricity, water, gas, postpaid, piped gas, and others- the Airtel Thanks app is the only app you’ll need to pay all your utility bills within minutes.
Recharge any FASTag with ease on the Airtel Thanks app.
Airtel Payments Bank
The safest digital account for your daily transactions! Open an account with just a video call and get up to 6% interest p.a. on your savings. Activate SafePay for all your transactions and earn on your spending with Rewards123. Invest the smart way with DigiGold, fixed deposits, mutual funds & more.
Use Airtel Money wallet for all your payments, from instant recharges to bill payments to shopping and much more. Enjoy quick and safe transactions with Airtel Payments Bank wallet while availing exclusive benefits such as recharge offers, cashback, and more.
> Store up to 2GB data on Airtel Cloud for free and never delete anything you love.
> Manage multiple Airtel accounts in one place
> Get free OTT subscriptions such as Hotstar, Netflix, Amazon Prime with prepaid, postpaid, DTH, and Fiber plans
> Explore latest news in the Discover section
Wait no more, enter a world of convenience and benefits with the Airtel Thanks app. Download NOW!
- To get alerts for those you care and to block those who disturb you - Airtel Call Manager is all you need. Missed call alerts is now Call Manager with additional functionality to block unwanted callers. Update your app to experience today.
Ratings and Reviews
Worst ever broadband facility in Bangalore
Due to corona situation, I had to work from home and for that, I required better internet connectivity so opted Airtel xtream broadband services. As per plan, speed should be 200 mbps however, technical team conveyed that due to corona, we will provide 24 mbps and once situation becomes normal, we will bring the speed to the level mentioned in plan. Forget about the Internet speed, Internet connectivity is so pathetic and intermittent of Airtel that I had to use my mobile hotspot for office meetings to avoid disconnection.
Tried several times and ways to reach Airtel customer care but it seems reaching to god is easy than reaching their customer care executive. As I had paid for 3 months, I have no choice but to curse myself for this blunder decision in opting a broadband connection.
Please don’t take Airtel broadband services ever as they sell their plan but provide no better platform to address customer’s problem. Use mobile hotspot or explore and opt some better broadband whose services are better in your area.
Very disappointing service
My data for today (2nd april) ended at 1 am (within 1 hour that it started). it is showing that 2 gb was used in one hour where as i didn’t use my data much. How can 2 gb get over in one hour ? Then I’m not able to get in contact with anyone from the airtel service center. The airtel app has no way of raising a new complaint and I’m frustrated with this kind of behaviour from airtel. Thinking airtel is a good brand i took a yearly membership. If i had known how bad service airtel had I’d never have taken airtel membership. I would have switched to another service provider.
And then after searching for 1 hour when i finally get a mail id for contact (which btw is not mentioned in the app) they tell me that my mail id is not registered with my mobile number which means that i have to wait for a couple days get my id registered and my issue remains unsolved. I still don’t have any data left for today. On airtel app and on the number 121 when I’m clicking on my internet is not working you guys are showing that my data is over and please recharge. And I can’t raise a complaint from the app also and now that i have written to you on mail after searching for an hour to find your mail id as it is not mentioned in the app you guys are telling me my email is not registered with my mobile number
Developer Response ,
Hi, your experience is very important to us, and we appreciate you reaching out here. For any service related queries or requests please visit: https://www.airtel.in/airtel-thanks-app to raise a service request online via Thanks App. We will be glad to address this for you at the earliest. Thank you, Priyanka Team Airtel Thanks
My SIM is displaying NO SERVICE since last 4 days. I’m in USA at present and trying to contact customer care from last two days communicating via my email id. Every time I request them to help me, a reply comes that my email-id is not registered with them and they ask me to authenticate my mobile number with the OTP. Now, I’m not able to understand how to get OTP on my mobile when there is no service!!
I then checked my profile in my Airtel app again and saved my email again. Verification mail came to me and the email address was verified. After verification, again I sent an email for looking into the matter but received the same reply!!
My office work is suffering due to this problem. I’m really disappointed with Airtel. I wish I had opted for some other network in India which would have given me better services when abroad.
The very first thing I’ll do after reaching India back, is to change mine and all my family members mobile network from Airtel to some other one.
Airtel boast so much in their advertisements about their network but actually it is just the opposite. I’m really frustrated at this moment. Who is responsible for my loss of office work? I would definitely take some action ie go to consumer forum when back to India and ask them to repay my financial losses. I have all the proofs of my communication with Airtel.
Developer Response ,
Hi! Your experience is very important to us, and we appreciate you reaching out here. For any international service related queries or requests please our toll-free customer care at +919910099100. Our Customer Care team will be glad to resolve this at the earliest. Thank you, Sujata - Team Airtel Thanks
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- Contact Info
- Usage Data
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- Bharti Airtel Limited
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