I want a bug free app: Working on it 24X7. This update is meant to optimize our app performance and give you a seamless experience.
Ratings and Reviews
App issues and Airtel network is pathetic...
Weird weird..I don’t see my landline account details in the app which I have added few years ago, when I try to add my landline account again the OTP is sent to a different number where as the alternate registered number for my landline account is my mobile number which is showing on the bill for years together. I got it changed back to my number and the customer care do not have any clue how did that happen. Finally when I get the OTP to my mobile to add my landline account I get a message stating this is already linked to my number. The landline account details do not show on the app. Clearly the app service and the services have gone down drastically by Airtel. The Airtel network is absolutely 0 at my home and we collectively raised a complaint by all 40 accounts in the apartment by we get a response starting the Airtel cannot do anything about it... pathetic service... did not expect such a response from Airtel at a location where there could be more than 100 accounts near to my apartment. I see no tower within the 3 kms radius at all, seriously considering portability options
Sent from my iPhone
Developer Response ,
Apologies for the inconvenience. Request you to share the mentioned concern with us at email@example.com stating the registered number along with an error screenshot in order to help us connect with you to address the concern. Team MyAirtel App
Network and speed issues.
I have been using airtel for years now. But every time the network dissapoints me. There is no network in the village area and whenever I report them that there is a network issue the costumer care say that they are planning to build a tower soon in that area. And its been years now that they are planning and I have never seen a tower built though. And dont even speak about open network. The customer care just mention that there is something called open network and they say they will send an engineer to review the site and give a particular date but nobody ever landed there on that given date. I am stuck with Airtel just because at the time of 3g it was convinsing enough for the network to provide average coverage but whats the point of switching to 4g if we dont get 4g speed there. Tired of speaking the same thing with the customer care. And please stop advertising that its the fastest network. Its just 4g in the same speed as 3g everywhere.
Please improve your network speed and see through that your consumers are satisfied with what you are providing them.
Developer Response ,
Hi! Kindly share the query description along with your number at firstname.lastname@example.org. Our team will connect with you to assist. Thank you -Team MyAirtel App
Not sure what went wrong here, but this app has become an utter nuisance!!! Previously I used this to check my account, plan, usage, balance remaining etc. Now I just can’t do that anymore! At most I can see my payment, receipt. Rest of the app are all on a BIG OVERDRIVE to sell and earn money from me!!!!!! Either asking me to switch my voice connection or asking to buy extra this, that!! Do they think that by irritating a customer like me in this way, they are going to be able to ‘upsell’ ANYTHING to me??? On the contrary this might make me start thinking about moving out of my existing broadband plan with them and try to explore other option, something I wouldn’t have done otherwise, being more or less happy with their broadband service! What’s wrong with you guys??? PLEASE REVERT BACK TO YOUR EARLIER VERSION!!!! The current one is only hurting you and can only reduce your sale instead of increasing it! If you are REALLY listening, PLEASE HAVE A LOOK AT THE RATINGS from other reviewers, consistently 1 STAR!!!! It’d have been even less, ZERO STAR. But no such option alas! PLEASE ACT BEFORE IT IS TOO LATE!
Developer Response ,
Hi! We’re very sorry to know that you’re facing these issues, and would like a few more details to resolve this for you. Please get back to us with your app registered number and the error screenshot at Myairtel.email@example.com. We’ll get in touch with you soon. Thank you - Team Airtel Thanks
- Bharti Airtel Limited
- 207.8 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Sexual Content and Nudity
- © Bharti Airtel Limited
Up to six family members will be able to use this app with Family Sharing enabled.