iPhone Screenshots


My Airtel app is now Airtel Thanks, the all-in-one app for UPI Payment using BHIM UPI, Wynk Music, Bank, Recharge and Money Transfer. You can manage all your Airtel services from this Airtel app and also enjoy the exclusive Airtel offers.

Experience Secure UPI Payment App of Airtel: Keeping you safe by enabling you to do contactless online & offline payments.

- Money Transfer via BHIM UPI – This UPI payment app allows you to receive or send money to your contact instantly
- Recharge – Be it mobile recharge, DTH recharge or FASTag recharge, the UPI payment app makes it easy and quick
- Bill Payment – All your utility bills like electricity, gas, water, broadband bills, and postpaid bills can be done from one place with the secure UPI platform of Airtel. Pay for your credit card bills, insurance premiums and loan EMIs using the Airtel UPI payment app.
- Online shopping, ordering food & more is convenient with digital payments done through this UPI platform.

Airtel Payments Bank powered BHIM UPI payments will enable customers to pay anywhere, anytime through a single interface.

Use Airtel Thanks app for -
1. UPI Payments - Save Big on Prepaid recharge, DTH recharge, Broadband bill payment, Postpaid bill payment when you use Airtel UPI payment app
2. Airtel Recharge – Quick and online recharge for your prepaid number; also get up to 6GB Free Data
3. Airtel Xstream - Buy Airtel Xstream Fiber plan to browse online safely with high speed internet for seamless streaming and high-end gaming
4. Wynk Music - Love Songs, Hindi Songs, Retro Hits, Party Hits & more
5. Airtel Offers - Mobile Recharge, Broadband Plans with special offers

Features on Airtel App
1. Manage Account: All your Airtel Services can be managed from the Airtel app. Real-time updates, easy access to transaction history & bill summary.
2. Airtel BHIM UPI: The e-wallet for Airtel Payments Bank (UPI payment app) which also gives you up to 6% interest on savings account.
3. Airtel Recharge: Mobile Recharge, DTH Recharge & Datacard Recharge with seamless payment options.
4. Pay Bills: Use the UPI payments feature to pay bills for Postpaid, Landline, Broadband, Data Card, Electricity, Gas, Water, Insurance premiums & Loan EMIs.
5. Shop For :
- Entertainment
- Financial Services
- Lifestyle
- Gaming
- Travel
6. Scan and Pay: Enables BHIM UPI based payments at over 500,000 merchant points across India allowing you to make quick payments
7. Help & Support: Airtel customer support available on Airtel Thanks app for all service request.

Why You Should Get the Airtel Thanks App (My Airtel App) -
1. Prepaid Online Recharge
Airtel offers, cashbacks & discount coupons on mobile recharge across Airtel BHIM UPI, Paytm, PhonePe, GPay, SBI, HDFC, ICICI & more
Airtel recharge of unlimited prepaid pack with no outgoing charges, daily data & free SMS; or buy top-up mobile recharge, international roaming & ISD packs

2. Buy or Upgrade Airtel Services Online
Get new Prepaid, Postpaid, DTH, Broadband, Dongle services or upgrade your existing ones

3. Postpaid Bill Payment
Manage or upgrade your postpaid plan & make postpaid bill payments

4. DTH Recharge
Manage channels & upgrade your set-top box to HD or Xstream Box
Multiple TV connection with one DTH bill

5. Broadband Plans/ Airtel Xstream Fiber
Pay & upgrade tariff for broadband plans & fixed line/landline online

6. Secure Payments through Airtel Payments Bank with Airtel Safe Pay
The safest way to pay as it uses Airtel Network Intelligence to send alerts to your mobile number for all transactions giving additional layer of security.

What’s New

Version 4.7.68

- This update for the app includes improvements and some new features, stay tuned for more!!

Ratings and Reviews

4.2 out of 5
540.9K Ratings

540.9K Ratings

pawan0027 ,

Worst ever broadband facility in Bangalore

Due to corona situation, I had to work from home and for that, I required better internet connectivity so opted Airtel xtream broadband services. As per plan, speed should be 200 mbps however, technical team conveyed that due to corona, we will provide 24 mbps and once situation becomes normal, we will bring the speed to the level mentioned in plan. Forget about the Internet speed, Internet connectivity is so pathetic and intermittent of Airtel that I had to use my mobile hotspot for office meetings to avoid disconnection.
Tried several times and ways to reach Airtel customer care but it seems reaching to god is easy than reaching their customer care executive. As I had paid for 3 months, I have no choice but to curse myself for this blunder decision in opting a broadband connection.
Please don’t take Airtel broadband services ever as they sell their plan but provide no better platform to address customer’s problem. Use mobile hotspot or explore and opt some better broadband whose services are better in your area.

Sangeeta Dev ,

Poor services

My SIM is displaying NO SERVICE since last 4 days. I’m in USA at present and trying to contact customer care from last two days communicating via my email id. Every time I request them to help me, a reply comes that my email-id is not registered with them and they ask me to authenticate my mobile number with the OTP. Now, I’m not able to understand how to get OTP on my mobile when there is no service!!
I then checked my profile in my Airtel app again and saved my email again. Verification mail came to me and the email address was verified. After verification, again I sent an email for looking into the matter but received the same reply!!
My office work is suffering due to this problem. I’m really disappointed with Airtel. I wish I had opted for some other network in India which would have given me better services when abroad.
The very first thing I’ll do after reaching India back, is to change mine and all my family members mobile network from Airtel to some other one.
Airtel boast so much in their advertisements about their network but actually it is just the opposite. I’m really frustrated at this moment. Who is responsible for my loss of office work? I would definitely take some action ie go to consumer forum when back to India and ask them to repay my financial losses. I have all the proofs of my communication with Airtel.

Developer Response ,

Hi! Your experience is very important to us, and we appreciate you reaching out here. For any international service related queries or requests please our toll-free customer care at +919910099100. Our Customer Care team will be glad to resolve this at the earliest. Thank you, Sujata - Team Airtel Thanks


Very disappointing service

My data for today (2nd april) ended at 1 am (within 1 hour that it started). it is showing that 2 gb was used in one hour where as i didn’t use my data much. How can 2 gb get over in one hour ? Then I’m not able to get in contact with anyone from the airtel service center. The airtel app has no way of raising a new complaint and I’m frustrated with this kind of behaviour from airtel. Thinking airtel is a good brand i took a yearly membership. If i had known how bad service airtel had I’d never have taken airtel membership. I would have switched to another service provider.
And then after searching for 1 hour when i finally get a mail id for contact (which btw is not mentioned in the app) they tell me that my mail id is not registered with my mobile number which means that i have to wait for a couple days get my id registered and my issue remains unsolved. I still don’t have any data left for today. On airtel app and on the number 121 when I’m clicking on my internet is not working you guys are showing that my data is over and please recharge. And I can’t raise a complaint from the app also and now that i have written to you on mail after searching for an hour to find your mail id as it is not mentioned in the app you guys are telling me my email is not registered with my mobile number

Developer Response ,

Hi, your experience is very important to us, and we appreciate you reaching out here. For any service related queries or requests please visit: https://www.airtel.in/airtel-thanks-app to raise a service request online via Thanks App. We will be glad to address this for you at the earliest. Thank you, Priyanka Team Airtel Thanks

App Privacy

The developer, Bharti Airtel Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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