I have been successfully losing weight for six months using another app. I train regularly and count calories and macros myself. I usually weigh every meal and calculate the macros manually, but I thought it would be nice to have an app that estimates calories and macros from a photo. After researching apps, I decided on Foodvisor.At the moment of registration, I didn’t even try the trial and immediately purchased a yearly subscription - and almost immediately regretted it. The app completely miscalculates calories and macros! I weigh my food and calculate everything, then take a photo, and Foodvisor often shows 2-3 times more calories than the actual amount! I have no idea where these numbers come from.Entering food manually is complicated and exhausting. Many items already in the database, even those with a barcode, have incorrect calorie and macro information, and you can’t fix it yourself - you have to contact support, with no idea when it will be corrected. On top of that, you cannot properly register a food item that is already in the database. What kind of nonsense is this?I also dislike that when I consume protein powder (because I train and need protein), the app constantly flags it as an “incorrect” product. Why??? Why is protein powder considered “wrong”? I often have protein milk or bars as a snack, but the app doesn’t count these as food and keeps sending notifications every evening to log a meal. This is just cringe.And the daily report that tells you that you ate “bad” food is also horrifying - this should never be shown to people who may have disordered eating.I am extremely disappointed and would like a refund. I should have just kept using the other app that helped me lose 10 kg in six months.
We are sorry to hear about your unsatisfactory experience 🫶 and we highly appreciate you investing your time to share. We understand the accuracy didn’t meet your expectations. Our team is constantly working on improving the recognition algorithm. However, if you would like to request a refund, we invite you to contact us directly at support@foodvisor.io - our team will get back to you as soon as possible!