Just started using TransferWise this week and successfully sent my first transfer from Asia to the United States. The exchange rate was as advertised. And the app kept me informed at each step. The service is cheaper than any other bank I have used in my 30 years living outside the country. And the app seems quite intuitive and easy to negotiate. Update: I have used TransferWise for just over a year now and it’s great. I had only one misstep. A person at my hometown bank refused to accept the transfer for some unknown reason. TransferWise notified me, politely, and asked me to check my details and resubmit the transfer again. I did and contacted my bank, which saw their error and apologized; so I resubmitted it with no problem.

Torna as remessas mais fáceis de fazer. Na primeira vez que fui usar o app me empolguei e resolvi mandar um valor 5 vezes maior por ser tão rápido e prático, porém os valores era diferentes do Wise e transferência bancária, o aplicativo devolve o dinheiro restante. Sugestão para usuários é sempre verificar os dados das transferências.Sugestão para o aplicativo é que só consegui fazer o reembolso depois de três dias de tentativas pois o iOS não aparece a opção de digitação dos dados da conta para transferência de reembolso, só foi possível por outro celular com capacidade Android. O reembolso foi feito em questão de horas depois de enviar os dados, muito rápido por sinal. Gosto do aplicativo é rápido fácil e eficiente!

I was trying to login to this app for the first time, and it mentions my details has been registered to a non-email address, which made me feel very anxious and paranoid has somebody using my details to do some kind of online scam, I’ve tried to contact the customer service and there is no options or any direct line to message them email or call them just through the app which I’ve been waiting more than 32 minutes for some connection but it keeps showing the loading sign without any changes... I will try to contact other companies that can help me get through to this app customer service to find out who is using my details and doing transfers or some kind of illegal actions with my name... I hope the company reads this review and contact me to help me or assist me with my issue.

I have did a transaction and paid before complete the due date.but suddenly company changed the transaction amount to lower rate and transfer to the account.This is not fair and company didn’t respond to my mail too.I don’t this app is good one.Don’t recommend it to any one.Please be careful before sending money via Wise app.Now transaction charges are high and better consider again about lowering the charges.----Please note that the response message stated the customer had a guaranteed rate locked in. However, this is not accurate. Wise previously offered this feature, but it has since been removed. Currently, the exchange rate can still change even after the transfer is initiated, so it is no longer guaranteed by Wise.