We apologize for the inconvenience you experienced. However, we have swiftly resolved the issue and restored the service. Please rest assured that your paid voice generation opportunities will not be lost, and you can try submitting again. We are continuously working on optimizing and improving the stability of our service. We are always ready to assist you at vocalme.service@gmail.com

Dear Customer, thank you for your feedback. We understand that you might need to cancel your subscription. You can follow the simple steps described on the official Apple Support page: https://support.apple.com/HT202039. Please note that Apple's subscription system indicates that charges commence on the seventh day of the trial period. Therefore, if you do not cancel the subscription at least 24 hours before the end of the trial period, there is still a risk of being charged. In addition, Apple does not allow developers to directly manage user subscription cancellations and refunds. However, you don't need to worry. You can learn the detailed refund steps at https://support.apple.com/HT204084, and we believe this will be helpful to you. If you still have questions or concerns, please contact me via vocalme.service@gmail.com , and I will make every effort to assist you.

We apologize for the unpleasant experience you had.

The custom voice option requires substantial server resources for each customization, resulting in high service costs for us. In order to ensure the best experience for our members, we are offering a one-time free trial for the custom voice option.