Last night, i had my profile set, written everything what is true and might get me in a serious relationship, after everything was set - like an hour, i closed the app, put my phone down ad when i decided to open the app, guess what? I got logged out and acct disabled because i was violating community standards?? There was no transparency of which standard- what did i do? I was new to the app, am i not supposed to like profiles that appeared on my feeds? And the funny thing was while i couldn’t access my account, ya’ll emailed me with “welcoming message “ that is too funny. Im now thinking if i still want to engage in a dating app. My experience was horrible. Ohh well, maybe its a sign😆
Thank you for sharing your experience. We’re very sorry for the frustration and confusion caused by your account being disabled. We understand how upsetting it can be when actions aren’t clear, especially as a new member.Our team reviews all accounts carefully to ensure the community remains safe and authentic. If you’d like clarification or assistance, we encourage you to contact our customer support team directly. They can review your account and provide guidance on next steps. Your feedback helps us improve transparency and the overall experience for all members.