About this app
Everything you love about WhatsApp plus built-in tools for business
WhatsApp Business is a free-to-download app with built-in tools to help you work smarter, build trust, and grow your business.
You get free calls* and free international messaging* plus business features to help you do more with conversations.
Download the app to get business benefits like these:
• Work smarter. Save time by letting the app do the work for you! Send customers automated quick replies and away messages so you never miss an opportunity. Use labels to quickly organize, filter, and find important conversations. Create a status to share an offer or news, and even take orders and payments** in-app to create a great customer experience.
• Build relationships and trust. With a professional business profile on a secure platform, you build credibility and trust with customers. Use the app to provide more responsive customer support and build long-term loyalty. Subscribe to Meta Verified*** to reinforce your authenticity.
• Sell more and grow. Get discovered, advertise, and make more valuable customer connections. Boost sales by sending targeted offers to customers; create ads that click to WhatsApp; showcase your product catalog; and give customers the convenience of in-app orders and payments.**
FAQs
Are all features free?
The app is free to download and use, with a mix of free and paid features.
Can I still use my personal WhatsApp?
Yes! As long as you have two different phone numbers, your business and personal accounts can live together on a single device.
Can I transfer over my chat history?
Yes. When you set up the WhatsApp Business app, you can restore a backup from your WhatsApp account to transfer your messages, media, and contacts to your business account.
How many devices can I connect?
You can have a total of five web-based devices or mobile phones on your account (up to 10 if you subscribe to Meta Verified***).
*Data charges may apply. Contact your provider for details.
**Not available in all markets
***Available soon globally
Terms of Service: https://www.whatsapp.com/legal/terms-of-service
Learn more about messaging privately: https://www.whatsapp.com/privacy
Learn more about WhatsApp safety: https://www.whatsapp.com/security
TITLE⬇️False Group Ban Issue Needs Immediate FixREVIEW⬇️Please investigate a major issue affecting WhatsApp Business communities and groups. For the last 3 days, many active groups and communities are being automatically banned or marked as “This group is no longer available” without any valid reason. Even after submitting reviews and getting them restored, the groups are getting banned again shortly after.This problem is affecting thousands of users, team communications, business communities, and customer support groups. Many admins are losing access to important chats, media, and member management features even though they are following WhatsApp policies.We request the WhatsApp Business team to urgently:* Fix this false-ban/auto-ban bug* Improve the review system* Restore wrongly banned groups permanently* Prevent repeated automatic bans after unban* Provide better support and transparency for affected adminsThis issue is causing serious disruption for businesses and communities worldwide. Please resolve it as soon as possible in the next update. Thank you.
Assistance Needed: WhatsApp Business App Performance Issues
Khizar0
I am writing to seek assistance regarding performance issues I am experiencing with the WhatsApp Business app on my iPhone X.Recently, I have noticed significant delays in the loading of new messages within the app. It often takes an extended period for new messages to appear, and sometimes the app hangs during the loading process. These issues have been causing inconvenience and affecting my ability to communicate effectively with my customers.I have taken several troubleshooting steps on my end, including updating the WhatsApp Business app to the latest version, restarting my iPhone X, clearing the cache within the app, and ensuring that I have sufficient storage space available on my device. However, the problems persist despite these efforts.Given the importance of maintaining seamless communication with my customers, I am reaching out to seek your assistance in resolving these performance issues. I would greatly appreciate any guidance or troubleshooting steps you can provide to help address this matter.Please let me know if there are any specific details or diagnostic information you require from my end to assist with troubleshooting. I am committed to working together to find a solution and improve the performance of the WhatsApp Business app on my iPhone X.
Review for WhatsApp Business on iPhone.
Al Wahid Trading
I’m extremely disappointed with WhatsApp Business on iPhone. Every time there's a new iOS update or even a WhatsApp update, the app crashes and becomes completely unusable. Despite trying everything—restarting the phone, updating the app, checking storage, and even contacting support—the only temporary fix is to delete and reinstall the app. This is not a real solution, especially when all my business contacts, messages, and crucial client communications are in the app.As someone who relies heavily on WhatsApp Business for daily operations, this is a major disruption and causes significant data loss and stress. It’s frustrating that such a critical issue hasn’t been resolved across multiple updates. I urge WhatsApp to take this seriously and offer a reliable fix, or at least provide a way to recover and preserve business data without going through a reinstall every time.This issue has gone on too long—it’s time for a permanent solution.
Why Four instead Five
Fakhar Naseer
Hello Team whatsapp, it’s a really great app and I am using it for a very long time. The only reason I rated it FOUR STARS is that I am not getting the same songs for whatsapp business statuses as Original Whatsapp. I request you to add the same things as the Other Whatsapp app and the my rating will be Five❤️Edit: You are close to five with the latest update, as I am now able to copy and apply the exact song from other people’s statuses which were not available on WhatsApp Business but were On WhatsApp Original. The only thing that’s holding me back from giving five stars is that I am still unable to search for the exact needed(Almost Indian and Pakistani and many other) songs from the Search bar in WhatsApp Business which is not an issue at all in Whatsapp Original.
We update the app regularly to fix bugs, optimize performance and improve the experience. Thanks for using WhatsApp!
Version 26.20.72
The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
WhatsApp Inc.
Size
345.5 MB
Category
Business
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.