The app appears to have an issue, and after reading other reviews, I realized that other users have experienced the same problem.What was even more disappointing was my interaction with the owner, David. I was polite and respectful throughout our entire conversation, yet I was met with sarcasm, passive-aggressive comments, and a dismissive attitude. As a female customer, I felt belittled rather than helped. The way I was addressed was patronizing and dismissive.Instead of focusing on resolving my issue, he chose to criticize competing apps and even spoke negatively about his own customers, describing them as “incredibly abusive.” I found that completely unprofessional. No business owner should speak about their customers that way to another customer.When I raised concerns about the disrespectful tone of his replies, they were ignored, and I was simply told how to request a refund.Respect is the minimum every customer deserves. Unfortunately, that was not my experience.