📄To whom it may concern,I am writing to formally express my concern regarding a discriminatory practice implemented in the Pure dating application.As a male user, I have found that I am unable to access any core functionality of the app — including the ability to create a profile or initiate communication — without paying for a subscription. In contrast, female users are granted full access to the same features completely free of charge.This setup creates an unfair and exclusionary experience based solely on gender, effectively denying access to men unless they pay, while providing women with unrestricted access without any financial obligation.While I understand the need for monetization, charging one gender while allowing another to use the service for free violates the principle of equal treatment, and can be reasonably interpreted as gender-based discrimination. It is particularly concerning that this restriction applies before any features are even accessible — making Pure unusable for men unless they pay upfront.I respectfully request that you:1.Review and revise your pricing and access policies to ensure fair and equal treatment for all users, regardless of gender.2.Provide an official response or explanation for this gender-based differentiation.3.Clarify whether such a model complies with local anti-discrimination laws, particularly in jurisdictions such as the EU, where such practices may violate directives on equal access to services.I reserve the right to escalate this issue to consumer protection authorities or relevant app store platforms if a fair resolution is not provided.
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