TRY RAPPI TODAY
Get everything delivered in minutes. Discover the app that makes life simpler.
Rappi brings you the best selection of food, groceries, liquor, convenience items, pharmacy essentials, flowers, and so much more. With over 200,000 restaurants and stores in 300+ cities across Latin America, Rappi connects you with the best products in your city.
WHAT CAN YOU ORDER?
- Your favorite meals: Pizzas, burgers, bowls, sushi, and much more.
- Rappi Turbo for ultra-fast, 10-min deliveries: Over 8,000 everyday products and meals brought to your door in minutes.
- Groceries: Fresh items from top brands, handpicked by experts and delivered to your door.
- Pharmacy: Everything you need to take care of yourself, anytime.
- Liquor and convenience: Drinks, snacks, and more for your next gathering with friends or family.
- Pet care and gifts: Treat your furry friends or find the perfect gift from thousands of options.
- RappiFavor: Need a concierge? We'll pick up, buy or deliver anything for you. Quick and reliable task-based deliveries are here to help.
- Rappi Bank & Rappi Card: Credit card with no annual fees, cashback perks, and 24/7 support.
- Rappi Travel: Plan your next trip with exclusive deals on flights and hotels.
WHAT'S NEW WITH RAPPI
- Follow your friends: See their favorites, share recommendations, and connect over what you enjoy.
- Top recommendations: Discover local foodie picks from influencers, celebrities, and foodies across 9 countries.
- Exclusive offers just for you: Enjoy personalized discounts and offers, all in one place and tailored to your interests.
- Rappi Turbo has more: More products, more categories, and now lower prices. Plus, you can now get your entire grocery list delivered in minutes.
- More precise searches: Find exactly what you’re looking for with AI-powered search.
- 24/7 10-min delivery stores: More Turbo stores are open around the clock. Order what you need, whenever you need it.
- And so much more: Update the app to explore all the latest features!
HOW IT WORKS
Browse everything the app has to offer, choose what you need, and get it delivered to your door in minutes with real-time tracking. Want it later? Schedule your delivery for the perfect time.
WHERE WE DELIVER
Rappi is available in Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, Mexico, Peru, and Uruguay—connecting you with the best your city has to offer.
DOWNLOAD RAPPI AND REDEFINE HOW YOU EXPERIENCE YOUR CITY.
This is one of the worst delivery apps I have ever used. The restaurant confirmed that several items were out of stock, and the courier told me to cancel the order. However, the app warned that if I canceled, I would lose all of my money. The restaurant couldn’t cancel it, and the customer was left trapped.The support bot is completely useless. It cannot solve even basic issues and kept sending generic responses. I had to start three different support chats before I finally received a real explanation. No customer should have to spend an hour fighting with support because a restaurant cannot fulfill an order.If an order cannot be completed because products are unavailable, customers should be able to cancel immediately with a full refund. The current cancellation system is unacceptable and feels designed to shift the risk onto the customer instead of protecting them.
Developer Response
Hello, we are very sorry for what happened with your order and for the time you had to spend trying to get help. We understand how frustrating it is when items are unavailable, the order cannot be completed properly, and the cancellation flow does not give you clarity or confidence. This is not the experience we want for you. Please contact our support team through the in app Support chat button, or via https://rappi-support-prod-webstatic.s3.us-east-1.amazonaws.com/pqr.html, and share the order number, the restaurant name, the approximate time of the order, and any details about the cancellation warning and support chats. This will allow us to review your case carefully and escalate it to the responsible team. We are also continuously improving the post purchase experience to make order tracking, support access, and issue resolution clearer and faster. Thank you for your feedback, it helps us keep improving. Rappi team
THE WORST EXPERIENCE EVER
тртртлдвдвт
I had a terrible experience with both a restaurant and Rappi’s customer support.I ordered three sushi boxes via Rappi, but they consisted almost entirely of rice with very little fish or the advertised ingredients. The quality was extremely poor across all three boxes, the taste was unacceptable, and no chopsticks were included. I have been recovering from a severe throat infection for over a week and ordered sushi because it was one of the few foods I was physically able to eat. After only a few pieces, I had to throw almost the entire order away.What disappointed me even more was Rappi’s customer support. Despite providing a detailed explanation of the issues, I received nothing but automated template responses. There was no real communication, no discussion of the evidence I submitted, no explanation of the decision, and no attempt to resolve the problem. The chat was simply closed after informing me that my compensation was 0, without addressing any of my arguments.Customer support should investigate cases individually instead of sending generic replies. If something goes wrong with your order, don’t expect a fair review or meaningful assistance. This experience has seriously damaged my trust in Rappi.
Developer Response
Hello, we are truly sorry for what happened with your order and for the way your case was handled afterward. We understand how disappointing this is, especially given the health situation you mentioned and the expectation of receiving food in proper quality and with the necessary items. This is not the experience we want for you. Please contact our support team with the full details of the order, including the date, store name, photos, and any information you shared in chat, so we can review the case more carefully. You can do this through the Support chat button in the app, or here: https://rappi-support-prod-webstatic.s3.us-east-1.amazonaws.com/pqr.html. Your feedback about the order quality and the lack of a proper investigation is very important, and we will share it with the responsible team for review. Thank you for your patience, and please accept our apologies for the inconvenience. Rappi team
Blocked from ordering, but never from being sold a subscription
[Alien]
I fled the war in Ukraine and came to Argentina. All I want is to order food, and Rappi won’t let me. Every payment is blocked as “irregular activity,” no matter which card I use. I asked support why. Their entire answer: “please wait.” Then nothing.Meanwhile the app never stops pushing me to pay for a subscription - premium “benefits” on a service that can’t process a single order. They’ll take my money for extras but won’t explain why the basics don’t work.Everything is documented. If there’s no real answer, I’m taking it to Defensa del Consumidor. Others here use this app without a problem, I, Ukrainian on a humanitarian visa can’t, and no one will tell me why. Decide for yourselves.
Developer Response
Hello, we are very sorry for this experience and for the concern this situation caused you. At Rappi, we do not support any kind of discrimination, and we take reports like this very seriously. The restriction you mention can be related to account security validations, but we want to review your case in detail and clarify what happened. Please contact us through the in app Support chat button, or here: https://rappi-support-prod-webstatic.s3.us-east-1.amazonaws.com/pqr.html, and share the phone number or email linked to your account, your city, and any screenshot of the message about irregular activity. This will help us investigate and provide you with assistance as soon as possible. Thank you for your patience, Rappi team.
SCAM! FAKE! Don’t use Rappi.
fisherman vvest
This is completely scam irresponsible unprofessional company. I hope them to get bankrupt. I have never seen such a “cave man” customer service in my entire life. 1. They charged me for the order that was CANCELLED and NEVER delivered to me. Are you out of your mind, Rappi? You either DELIVER order OR don’t deliver and REFUND. 2. It’s nearly impossible to contact support. Very hidden, very complicated to talk to support if you have order issues. 3. Fake reviews of the places. For example, on Google Maps the place would have 2.3 rate, but on Rappi they have 4.7 rate. And guess what, I tend to believe Google Maps, since the order on Rappi was NEVER delivered to me, while Rappi didn’t take a responsibility AND CHARGED me for CANCELLED order. DON’T USE RAPPI!
We’re always working to make Rappi better with every update
In this version, we focused on improving app performance, fixing bugs, and making stability adjustments to help deliver a smoother experience.
This update includes:
Performance improvements
Bug fixes
Stability adjustments
Enjoying Rappi? Leave us a rating. Your feedback helps us keep improving the app with every release.
Version 8.41
The developer, Rappi, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Purchases
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
Contacts
User Content
Search History
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
Grability Inc.
Size
531.9 MB
Category
Food & Drink
Compatibility
Requires iOS 18.0 or later.
iPhone Requires iOS 18.0 or later.
iPad Requires iPadOS 18.0 or later.
Mac Requires macOS 15.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 2.0 or later.
Languages
English and 2 more
English, Portuguese, Spanish
Age Rating
13+
13+
This app is rated 13+ with content restrictions.
Some content may be rated higher, and may therefore be restricted and managed by the developer through in-app controls.
