The very first day I had this game I was able to watch videos for coins when I ran out. The second day, no videos and that hasn’t been an option since. They have a link to their “fan page” that used to take you to their Facebook page and now it doesn’t take you anywhere. You have to wait 3 hours between going bankrupt and getting more coins then only get like 200,000 and those run out in less than 60 seconds even betting the minimum. I like the games and the concept but they are super stingy with their free coins to play their free game...of course you can buy all they coins you want with real money. They ask for your email and say they will send bonuses etc. but I have yet to receive anything at all including a verification email. I have contacted customer service about this but no response so far. They don’t seem to have much of a customer service department but they want you to pay real money to play their “free” slots. I really do enjoy the Alice in wonderland slot game as the bonus game is a board game followed by free spins and that is unique when you actually get to play it. This game has some great features if they could just come off their free coins enough to actually get to play for a reasonable amount of time.Update: I still don’t get to play for long periods at a time but every once in a while I do get a big payout and get to play for a while before I lose it all. The ads are a little annoying but all in all it’s an ok game.

The game is amazing for what it’s meant for. It is not meant to win Money and is not meant to win prizes. Simply a game every other slot casino game. You can make much smaller back and keep your coins going or you can make very large bets and hopefully win and keep your coins going and at some point of course you’re not gonna win every single one. So I don’t understand the complaints about having to purchase, although I have purchased items for side and other items for literally for fun and extra items for some of the other side games I never found any need to purchase coins. Too many people complain about losing their coins and then having to pay a lot of money for very small amount of coins. If you’re just playing to play because you’re not playing and then there’s no reason to bet 3 billion coins on one slot machine and then get aggravated and when you lose 3 billion coins, the first time. If you’re just playing to play, the amount of coin is given free every day is definitely enough to play the game. I think it’s a lot of fun and I spent a lot of time playing the game. I love the games and enjoy that almost impossible tasks to complete. But again no one’s playing for money. It’s meant to enjoy yourself and kill time. So I will give it five stars because I find the game extremely enjoyable and not at all having a problem losing all my queens.

Definitely reduces win after you make any purchase. I have my guest account that I never bought anything while on and I hit more and play longer on that one opposed to my signed in account that I've spent way more money than 'm willing to admit and literally struggle to get just my bet back on each spin over half the time. It's like they throttle you knowing you'll form over money to play longer when bored and without any coins. Also, if you have any issues with free bonus coins or earned coins which you receive for spending money and moving up tiers/status level their customer service will not be of much help at all and have gone as far as to lie and blame the customer (me) for their system errors. Use to thoroughly enjoy but in recent times this app has gone down hill fast. Hopefully they will realize how important every player is especially those who do buy many many packages and in app purchases, beware the highest payout is only a mini you will never get the full bonus never it’s always mini that’s it mini mini mini mini. I am ashamed to say that I spent so much money thinking that I would win big money but nope it doesn’t work. So beware players it’s not about luck.

The Thing I love about this game and have not experienced in any other casino game is it offers consistent and generous wins. I have won Jackpots, Respins, big wins, and so much more. It is hard to believe. Most games let you win when you first play them then it seems the goal is to take all your coins so you spend, spend, spend. Not this game. If you lose a lot of your coins the game offers bonuses and other avenues for regaining coins to continue playing. You get the sense that the creator of the game is equally interested in giving enjoyment to the player as well as making money. They are not greedy. Having said all that...the thing I hate about this App is that it continuously crashes. Every time you restart the game they make you go through all the ads and promotions to get you to buy coin. It is understandable the ads are necessary, but to have to do that over and over again with multiple crashes is very irritating and almost made me quit the game. I have informed the creators of this technical issue, but see no change. I would accept it may be my device, but it doesn’t happen with other casino games. If this issue was resolved I would definitely give it 5 stars. Until then it will remain at 4 stars. As long as I’m getting the pleasure of winning I’ll put up with the irritation until I can’t stand one more crash.