iPhone Screenshots

Description

LINK is bringing a new generation of safe and thoughtful micromobility to cities worldwide. Whether you’re exploring a new place or just getting to the office, LINK scooters are a fun, affordable, and comfortable way to get around. Find a LINK scooter near you and experience the joy of skipping traffic on one of our robust two-wheelers. Ride safe. Ride LINK.

HOW LINK WORKS
— Download the LINK app
— Explore the map to find a scooter in your area
— Create an account
— Scan QR code or enter the vehicle ID to unlock
— Enjoy your ride
— Park mindfully
— End your ride

WHY CHOOSE LINK
— Designed with a low center of gravity for easy riding
— Scooter conducts a safety check before your ride
— Triple braking system for added protection
— LINK always works with cities to deploy responsibly

LINK SAFETY TIPS
— Obey all traffic laws
— Don’t ride on sidewalks
— Always wear a helmet
— One person per scooter
— You must be 18+ to ride

LINK REMINDS YOU TO PARK WITH CARE
— Avoid blocking walkways, sidewalks, or ramps
— Leave transit stops clear
— Respect your community

What’s New

Version 3.7.0

- Bug fixes and UI improvements

Ratings and Reviews

4.6 out of 5
20.3K Ratings

20.3K Ratings

JehkyllH ,

New Scooter - New Vibe

We’ve all succumbed to the inevitable fun that E-Scooters bring us (adults and kids alike). Bird paved the path and Lime was a commendable opponent. Uber and Lyft then came in like the corporate wrecking balls that they are and, well, they were an upgrade but they hit different. Missing parts and rattling handle bars, numbing you from a mere mile-scooters ride, started to dismantle, literally the scooters game. Customer support fell through the cracks and rules didn’t seem to matter to these path-pavers. Enter Link and, coincidentally like the hero that strives to save Princess Zelda, they conquer the scooter realm. Everything about these scooters addresses all previous qualms I’ve had with previous companies. Handle bars are strategic and motorcycle-esc. Brakes and handling are award worthy and, the cremé de le cremé, a suspension system that feels like a cruise on calm seas.
Ride Link.
End of Story.

Mr Wolf CT ,

Decent experience however lacking in safety

My overall experience with my first ride I’d say was a 7/10. First off you get zero instructions on how to start riding the device or operate it safely near pedestrians and vehicles. The idea that people who may have never even rode a bike are zooming on side walks is pretty terrifying. The safety geo fencing is a nice feature however it’s far from perfect. You get a nice beep when you enter a speed controlled area or when your out of bounds but guess what!? you are paying the whole time for the ride you are out of bounds and you have to push it manually !! The “bell” is also a joke. I’ve got a louder bell on a mountain bike and trying to hear the included bell in any urban area is unrealistic.
The device itself was great (First weekend the service was available, Hartford CT) great acceleration , top speed, handling and breaking. The lack of training for safely operating the scooter is unfortunate , even a 2 minute video before it lets you ride would be great and I’m amazed the service is able to legally operate without it. Seems like a lawsuit waiting to happen.

Eridax700 ,

Sad that this app is such a dumpster fire

I live in Seattle and the Link scooters are the better of the two available. However, this app is an absolute wreck and simply does not work. The first few days I was using it, all was well. I don’t know if an update hastened or what, but the app has absolutely stopped working. The app hangs on the loading screen far too often, it cannot complete whatever the “firmware check” stage is and scooters simply won’t unlock for me because it hangs in the firmware check stage. At the same time, the in-app scooter locating map only works about half the time (often the map is just empty or blank) and about half the time it also hangs while trying to process my payments through Apple Pay or it simply drops the transaction and I have to restart. All in all I’m able to use the app successfully about 1 out of every 20 tries. If you can avoid it, don’t use this service. I rely on the scooters to get around day to day and I simply have had to give up with LINK. It’s not with the headache.

Update - wow for like a hot minute this app got better but now it’s literally entirely unusable on an iPhone 12 Mini. Lame.

Developer Response ,

Thank you for leaving us a note. We want to get this fixed as soon as possible and get you back on the road. Please send us a message at support@link.city so we can identify your account and take a closer look.

App Privacy

The developer, Superpedestrian, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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