I have gotten a hold of support several times about server issues. I have sent them screenshots of what it says problems connecting to server. Make sure you have the latest updated version of this app. I have the latest version. I told them I have the latest version that I have an installed, it reinstalled it that I have emptied the cache. I do not have a memory problem. I have plenty of room on my phone. I still have almost 100 GB of room on my phone. I cannot connect to the server. It’s been going on for a week and a half and all they keep saying to me, tell us what the problem is tell us what the problem is and then telling me to do all this stuff that I’ve already done several times and then if it’s working, what is up with the Server. What more do they want? The problem is I cannot hook up to the server. That’s the problem. I know how to take care of things and to do things when there’s a problem and I’ve done all those things and it’s still not connecting to the server. I’m getting so tired of this, I’m ready to throw on this game. I’ve been playing it for a couple years and I absolutely love it but just too many problems. I’m gonna get kicked off of my club and everything because of this I probably already have been.

I love the game when it’s working properly! But here in the past couple of months, I’m having the issues over and over! My main issue is the game shutting down at any given time. As annoying as it is, I can deal with it shutting down as long as I’m not in the middle of a game or especially when I’m in the count down getting ready to start a game. Every time it shuts down at these times, I lose my chips!! I should never have to lose my chips when I haven’t even started playing my cards or when I’m in the middle!! This also happens when I’m down on last bit of chips! So to keep playing I either have to purchase and or wait hours to collect enough from my 2hr bonus chips! This is ridiculous! I will also agree with other players in the buy ins have gotten ridiculous with the little amount of chip bonuses and the amount of gems it takes to get gold cards. And the gold cards are not producing the extra help like they once were! You might get a good selection once out of 5 or 6 times. And depending on which casino your at, your looking at possibly close to 2000 gems! That’s absolutely ridiculous! Plus every time you all do an update saying you’ve fixed the problems, I don’t see ANY difference! I can deal with a lot of issues, but I can’t deal with constantly losing chips on games I haven’t even played yet or when I haven’t even finished the game! Some how some way, give me my chips back and my review will read a lot better next time!

Used to be a fun game. It was easy to build up coin and gems just by logging in and collecting daily/hourly bonuses. But for whatever reason the developers decided that they needed to raise the bet substantially. Don’t get me started on the inability to win a hand if you don’t use gold cards…you must use gems to get gold cards. Anyway, the glitches in the game I can deal with, they don’t really happen that often. But the minimum bet increase and no increase to our login bonuses-that was a blow. At least with your other myVEGAS games you can actually play a little with the login bonus. Not anymore with bingo. And the claim of higher payouts…that was a load of you know what! Unless you’re using gold cards you aren’t winning any substantial amount back. Even when i use gold cards and get a bingotacular one card, triple on another, double on a third card and a single on the 4th card…I’ll probably only win back just slightly more than i paid in with these ridiculously high buy ins. Seriously, either lower the buy in back to what it was…or increase the login bonus…or actually do what you promised and give higher payouts. OMG and what’s up with clubs??? Seriously, i had 143 balls and only need 1 number for blackout yet somehow didn’t get that number??? Give me a break!!! Fix the clubs!!! This game needs real work. Look at your reviews for crying out loud!

I tried to write this review this morning but apparently it didn’t get posted so I’m going to try again. I actually wrote support but I have not heard anything back. When I first started this game I thought it was fun. It seems like you could win jackpots and lots of bingos..But soon I started to realize that as I was winning a lot the game would immediately crash. It only happened when I seemingly had a lot of Bingos and it happened before the end of the game. I quickly would log back on and try to click the button to get back in the game because I figured it would put me back in the game but instead defaults you to max betAnd a new game. Without realizing it when I push the button in a panic trying to get back into my old game it spent all of my chipsOn a max bet on a max card game that I would never have done had I wasn’t panicking trying to get back in to get the chips I would have won on the previous game after the game crashed. So, I have very little chips so then this morning I decided to start again and again I was winning just off a little bit but I had several Bingos on one card and all of a sudden the game crashed again. Seems kind of suspicious to me. This game is nowhere near as fun as the other casino game.. And when you’re in a good winning streak it just shuts off mysteriously… And if you panic and log back in and push the first button you get Max Bette and all your chips are gone. No thank you