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Ratings and ReviewsSee All
It’s ok, but not great
Honestly, the stuff that I’ve bought with this app are amazing, but they are not the greatest and it’s not worth your waiting. You see, my sister wanted to buy a polaroid camera as a birthday present for me. She said it’ll come in 4-5 days (as it’s said), but they said it has delayed and will come in less than 10 days. Then we realized that it got cancelled the day it was supposed to come, my sister lost her patience and gave me the other stuff she was supposed to give me as a present.😂 But my sister bought it again and now we are waiting for it...
The customer services have been responsive with all the issues I have raised, however the problem with my undelivered items was not even fix. The funny thing when you track your order thru your account it will tell that your order was out for delivery and will be delivered before 8PM or 10PM. Here it goes you will wait the whole day for your items but no one will inform you why it was not delivered. This happens to me for 3 days now. 3 days I waited but no delivery happens. The reasons as per their system as follows:
1st day- I gave an instruction to a courier to re-schedule my deliver
2nd day- the courier could not reach me
3rd day- re-scheduled my delivery.
The funny fact about that reasons? NOBODY CONTACTED ME, I did not receive any call from the courier about my order. Always I am tracking thru my account.
THE SERVICES ANNOYS ME, SO INCONVENIENT TO CUSTOMER. From the customer service side they acknowledge your e-mail and informed the action initiated regarding your issues but NO EXECUTION OF ACTION, WASTE OF TIME TALKING TO CUSTOMER SERVICE COZ NOTHING HAS CHANGED.
P.S. I dont usually give bad comment to all my online shopping, but when I give my comment all are true and fact.
Needs alot of improvement
1.App has no grid view option (only list) which is painful for my fingers to scroll down for minutes
2. Search results shows irrelevant products, (example search "battery case" and see lowest prices items have nothing to do with battery case)
3. shipping fees for non prime products should be audited, because many items are sold with un realistic shipping fees (1$ item cost + 20$ shipping charges) in other words sellers put the item cost in the shipping fees so they could appear in the bottom of low to high price filter
- AMZN Mobile LLC
- 124.1 MB
Requires iOS 12.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Arabic, French, German, Italian, Japanese, Portuguese, Simplified Chinese, Spanish
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2020 AMZN Mobile LLC
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