WhatsApp Business 12+
WhatsApp Inc.
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- Free
- Offers In-App Purchases
iPhone Screenshots
Description
A simple tool for businesses to talk to their customers. — WhatsApp Business from Meta
WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.
If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.
In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:
• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.
• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away.
• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.
• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.
• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.
WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.
*Data charges may apply. Contact your provider for details.*
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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at smb-iphone@support.whatsapp.com
What’s New
Version 24.8.83
• You can instantly record and send video messages in chats. Long press the camera next to the text field in chat to get started
• You can quick forward/rewind by double tapping the edge of a video
• New design for the attachment tray in chat
These features will roll out over the coming weeks. Thanks for using WhatsApp!
Ratings and Reviews
Review and Suggestion for WhatsApp Broadcast Feature
WhatsApp’s broadcast feature has been an essential tool for my communication needs, allowing me to reach multiple contacts simultaneously. However, there’s a minor inconvenience that I believe could significantly enhance user experience.
Currently, when I search for a contact in the broadcast list and select one, the list disappears, requiring me to search again for each subsequent contact I want to add. This process becomes cumbersome, especially when I need to add contacts across different categories.
I suggest implementing a small but impactful improvement: maintaining the visibility of the contact list after selecting a contact. This adjustment would streamline the process of adding multiple contacts to a broadcast, saving users valuable time and effort.
Overall, WhatsApp continues to excel in facilitating seamless communication, and I hope this feedback contributes to further enhancing its usability.
Thank you for considering this suggestion.
Bad customer support
The app was working fine, regardless of some technical issues from time to time, but then my number got banned, out of no where, I don’t use it to send messages to people i don’t know, it is mainly for friends, family and colleagues. Anyway I contacted the customer support and they ended up sending me an email with the policy, i read it carefully and didn’t find anything that i have done and might lead to getting banned, I reply to the email, and their response looked automated, i googled it and check reddit and found out that they actually just send automated answers to everyone. I understand that this app has millions of users and it is hard to support everyone but if you can’t do it properly then just limit the number of users. I have been having this number for years and this account on whatsapp for years as well, I can’t just change it suddenly and lose important chats. Just shame on you. I hope everyone will just transfer to telegram or whatever where we can enjoy privacy and proper support.
Bad
When you give us option for business WhatsApp so why you banned our business WhatsApp just one single person who can report you then you banned our business account
You know we have many clients and deals which i lost just banned our business account
And I sent many emails on WhatsApp support then no response and nothing do for me
Still my account is banned from WhatsApp since last Thursday
This is very unprofessional behaviour from WhatsApp
App Privacy
The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- WhatsApp Inc.
- Size
- 227.6 MB
- Category
- Business
- Compatibility
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- iPhone
- Requires iOS 12.0 or later.
- Languages
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English, Arabic, Bengali, Catalan, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Malay, Marathi, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese
- Age Rating
- 12+ Infrequent/Mild Mature/Suggestive Themes Infrequent/Mild Horror/Fear Themes Infrequent/Mild Medical/Treatment Information Infrequent/Mild Profanity or Crude Humour
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2024 WhatsApp Inc.
- Price
- Free
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