- See when a shop or café you choose is closed on Google Maps, before you order. - Cancelling an order paid by card? Get the refund instantly in your iHand Wallet, or back on your card. - A clearer delivery-time picker that shows today's price and when booking closes. - Tell us why when you cancel an order (optional). - Cleaner, easier-to-read screens, with improved Arabic and Urdu. - Captains: a won order now opens its pickup, with HEAD TO PICKUP ready to tap. - Captains: a clear reminder until you tap HEAD TO PICKUP, so your customer can follow you on the map. - Bug fixes and improvements.

- Captains: pick Google Maps, Waze or Apple Maps for directions to each stop, and to a location the customer sends in the chat. The app remembers your choice; change it in Settings. - Captains: a stop you have arrived at stays next until it is done, and Trip complete waits for every open stop. - Captains: when several captains accept an order, it goes to whoever can deliver it soonest, counting the orders they already have. - Captains: orders already picked up now count toward your order limit until they are delivered. - Captains: finished orders leave the Route page, and the trip ends by itself once every order on it is done. - Captains: the chat shows the customer name entered on the order. - Customers: while we look for a captain, the tracking screen shows how the search is going. - Customers: share a tracking link for your order from the tracking screen. - Bug fixes and improvements.

- Chat with your captain is quicker: messages send even on a weak signal, you can see when they have been read, and your captain's photo is at the top of the chat. - Your order shows your captain's photo, rating and car plate. - Picking up from a café, restaurant or shop? Add the shop name and your order number when you book, and your villa or flat number too. - Address search shows nearby places first, with their names and distance. - The price you confirm is the price you pay. - Moving a pin or changing the shop: a small move is free; for a longer one you see the extra charge and can pay the difference instead of cancelling. - Saved addresses, a notifications inbox, and a language choice when you first open the app. - Your orders list opens every order, and rating your captain is simpler. - Promo codes are checked before you pay, and the payment screens are more reliable. - Simpler sign-in: your phone number and name, email optional. - Captains: a new stop screen, one-tap chat replies, a confirmation before accepting a far-away order, and new orders ring on your phone while you are Online.

- Cancel with a full refund any time before your package is collected. - Ask for a different captain if you need one. - Clearer descriptions when you choose what you are sending. - Card payment, delivery chat and scheduling fixes.

See an estimated delivery total before you sign up: choose your pickup and drop-off in Al Ain, no phone number needed. Sign in to continue, and confirm the final price before you place the order. Your addresses and estimate carry over after sign-in: the home screen shows where you left off, and choosing a vehicle takes you straight to the recipient details. Location permission off? Search for your pickup address instead. After signing in, paste a Google Maps share link into the address search to set a pickup or drop-off. Customer sign-up asks for your name in one field, with help written for your role. Captain sign-up is clearer: the requirements up front, named steps, photo previews you can replace, and retries for failed uploads. Sign-in and onboarding recovery fixes, chat fixes, and more reliable delivery notifications.

Stability and performance improvements.

Pay online by card on a secure page, or from your new iHand Wallet balance, topped up inside the app. Cash at handover is still there. Promo codes: enter a code before you pay to reduce your total. Clearer pricing: every price now includes VAT, the service fee is shown up front, and fares are simpler per kilometre. Your captain's delivery photo now appears in your chat, and messages are translated between you and your captain. Delivery ratings now work. Stability, layout, and Arabic and Urdu text fixes.