Mega service is great and awesome, been using it for more than 5 yrs without any issues. However, the main downside of the IOS app is that it doesn’t let you upload your data while the app the running in the background. This is so frustrating especially with large or multiple files, the user has to keep the phone idle on the upload screen otherwise it will get paused, without any tracker or a progress bar in the notification panel. I do understand that it might be due to some technical limitations, but how come its not resolved and still there until now. Would he happy to get the technical support response on this.
Thank you for your feedback and for being a loyal MEGA user for over 5 years—we really appreciate your support. The limitation you’ve described is due to how iOS manages apps running in the background. Unfortunately, the operating system suspends our app shortly after it’s no longer in the foreground, which can pause uploads in progress. Our iOS team has explored possible solutions within these system limitations, and we’re continuing to work on ways to improve background transfer so large or multiple uploads can be handled more smoothly in the future. We understand this can be frustrating and we’re committed to enhancing the experience as soon as possible.