Offer Maids 4+

I tried offer maids once and their staff is really professional and they know their job well. They were on time and knew exactly which areas of the house needs more attention and service.

I highly recommend this company and dont mind using them regularly.

I have used the service of offer maids so many times at the beginning the service was good but with time the maids are either late or shows up one hour after the time, they always call you the day of your booking to tell you that the timing that you have booked I t he app and was confirmed is no longer available, very poor communication. Today i have ordered two ladies at 12pm for two hours, someone form the company called me at 11:30 after I have paid of course and got the confirmation to say that they don’t have cleaning ladies available and that he can only send 1, I tried to be understanding and said ok no worries just send one for two hours even if this was very inconvenient. She showed up at 1pm one hour late and the big surprise the lady have never worked in cleaning before, she did not know how to make the bed nor changing the sheets, she did not know how to use the vacuum cleaner, she started mapping immediately, I had to show her and explained that this was the last part, she said she was sort and that this the first time she cleans which is fine if she got some training but unfortunately she did not. I needed up cleaning hand in had with her to explain everything, the worst part is that when I contacted the company to complain the manager is telling that the lady is a professional like I was inventing the story.
Will never use their services again.

I use to use their services few years back and it was ok, lately their organization is horrible, 1 mistake can happens but it been 3 times already that I make a booking for certain date and time and they just decided to change the timing and the date, after they call you to inform that has been cancelled without consulting first. And if you cancelled they want to charge you, saying is all they have so you have to adjust your plans. First time agree to change to a different day with same rate, but on the day they ask me to pay the extra difference because it was weekend, after a long discussion I request a cancellation and refund of my money which I never got. And today it happens again, plus the lady on the line does not know anything about customer service and dealing with complains, not helpful at all... never again will book with this company.