Starbucks UAE 4+

This is a really great app, I am glad that the reward barcode is not changing which makes it work offline and that’s good, instead of connecting to the internet just to use the rewards barcode like other apps which is annoying. The only problem is that this app is very slow and buggy and takes long time to load drinks and food when added to cart and when changing from take away to eat-in, it takes a lot of time to load the menu and drinks even with fast internet. Also I wish the navigation was directed to Google Maps instead of Apple Maps.

Hi,
We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions!

Like 80% of the reviews written here. (The app is not working for a big part of the UAE population. Yes, before you request. I have written many emails to Starbucks and spoke to Starbucks over the phone. I have deleted and reloaded the app. too many times to mention and nothing works. I have sent screen shots that state “something went wrong” which seem to be a common message I am reading in the reviews here. Everytime I email after a new agent gets involved the email trail goes dead and then I have to start all over again. They repeat themselves with the same steps which I complete and after telling them this is ththe 100th time I have done this. It does not FIx it. The app has bugs that YOU the developers needled to fix. on your END. Most of your reviews here star the app is not working for them! Therefore. It’s the app not the customer! And please do not ask me to email Starbucks. With my photos and issues - I have and it is getting no where. Maybe you will look into the app more seriously here on the review section as I am not getting any help anywhere else.

Dear Karma , we are so sorry to hear that you had an unpleasant experience. your feedback will be shared with the team to take some preventive and corrective actions.
We'll look into this issue for you. Please send us your Mobile number at
starbucksrewards@alshaya.com so that we can follow up.

Now everything in Starbucks is overpriced, and we are not getting enough stars(points) for the money we pay. Like, before, the cheese croissant was 9.5 AED but now!! It’s 15 AED. The portions size is smaller and the taste is different and the same goes to the drinks, they all taste like either milk or water and sugar I don’t know if the do it on purpose 🤔 but please take action and/ or give us stars (points) as equivalent as the money we pay because 4 points per 10 AED is just ridiculous.

Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. We are always looking for ways to improve our offerings and provide the best possible experience for our customers. We will take your feedback into consideration as we continue to evolve our rewards program.