UAE Mystery Shopper

Name: UAE Mystery Shopper
Rating: 3.9 (86 reviews)
Author: United Arab Emirates Government

Lifestyle

Only for iPhone

Free · Designed for iPhone

86 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

United Arab Emirates Government
Language

EN
+ 6 More
Size

40.1
MB

iPhone

UAE Mystery Shopper application is available in 8 languages; namely, Arabic, English, Urdu, Hindi, Spanish, Chinese, French and Russian, to cater to the needs of customers from different nationalities in United Arab Emirates. Users can evaluate the overall experience at the service center and rate the various aspects of their experience including the location, parking spaces, reception, waiting time, clear process, completion time, service fees, payment method and employee attitude. Customers can share their feedback on the smart application either during or after their visit to the service center. The comments section allows users to elaborate further on their experience, thus providing government entities with extensive data that help in pinpointing strengths and weaknesses. This app, developed by the Emirates Government Services Excellence Program (EGSEP), has been launched by Sheikh Mohammad recently with a view to empower customers, listen to customer voice, measure customer satisfaction and increase citizen happiness.

Ratings & Reviews

3.9

out of 5

86 Ratings

Great idea , hoping it will work soon
15/08/2021

Tami_MJ
Coming up with app like this will defiantly improve all services but unfortunately the app does t work properly , once I open the app it takes me again to the Home Screen , I hope it will be fixed. I uninstall it and reinstall it few times too and enabled the location too
Great idea , hoping it will work soon
15/08/2021

Tami_MJ

Coming up with app like this will defiantly improve all services but unfortunately the app does t work properly , once I open the app it takes me again to the Home Screen , I hope it will be fixed. I uninstall it and reinstall it few times too and enabled the location too
Simple and easy to rate entities
13/09/2019

سعيد احمد
Once I download the app I start reviewing the service center for government it’s great idea to improve the service quality of the service centers of UAE government entities
Simple and easy to rate entities
13/09/2019

سعيد احمد

Once I download the app I start reviewing the service center for government it’s great idea to improve the service quality of the service centers of UAE government entities
Fix your app
30/05/2021

ArabianOryx
As with others in the review section, this app keeps crashing - meaning some people are unable to even use it.This app was also updated 11 months ago - so there’s probably glitches in here due to phone software updates that nobody’s fixed on the app.
Fix your app
30/05/2021

ArabianOryx

As with others in the review section, this app keeps crashing - meaning some people are unable to even use it.This app was also updated 11 months ago - so there’s probably glitches in here due to phone software updates that nobody’s fixed on the app.
Uae
02/03/2020

aljonaibi
It’s fantastic idea driven by our supreme leadership and thanks to Hh..Sh. Mohammed bin rashed who makes the impossible possible and now we understand why you created a ministry for happiness ❤️
Uae
02/03/2020

aljonaibi

It’s fantastic idea driven by our supreme leadership and thanks to Hh..Sh. Mohammed bin rashed who makes the impossible possible and now we understand why you created a ministry for happiness ❤️