Disappointed – No Support for Customers Outside Main CountriesI placed an order on Temu and received multiple clothing items that were completely different from what was shown. Wrong sizing, poor quality, and misleading descriptions — nothing matched what I expected.I contacted support immediately, sent photo evidence, and clearly explained that I live in Albania, where no postal service accepts returns to Temu. I requested a refund without return, since sending the products back is literally impossible from here.More than 24 hours have passed, and I still haven't received any solution. Just generic messages saying "wait", while they ignore the fact that I cannot return anything due to logistics out of my control.Very disappointing experience. If Temu wants to expand globally, it needs to offer real customer service for customers outside the U.S. and big EU countries. Right now, it feels like once they have your money, they don’t care.
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Please message us with more details via the live chat on Temu.com or the Temu app using this link: https://share.temu.com/NWGRVrrOSMA. We can assist you further. Best wishes, Temu Team.