Сообщил в поддержку доказательство и воспроизведение бага, приводящего к отображению некорректного адреса, а так же транзакцию (в etherscan).Рассмотрение заняло около полутора часов что привело к неудобствам.Терминалы в целом удобные.

1. KYC is impassable with internal Russian passport. No other place, starting from local Armenian banks and ending with Telegram Wallet, had any questions to it. But SkyLabs has. 2. KYC was implemented with a couple of hours notice and no clear indication on which documents won’t be accepted effectively blocking any chance of timely withdrawal of assets to cash. 3. Terminal in Gyumri is broken for the fourth day, and no alternative terminals were added for 3+ years, making it impossible to withdraw money and unreliable when you only have crypto income. Switched to Telegram Wallet with P2P withdrawals directly to the card, and no problems with verification.

It’s the worst support center in the world. They have a few bots that just keep passing questions from one to another. The private messaging section literally says, ‘I only handle the Skylabs app and terminal side.’ Meanwhile, on the main page it’s labeled as ‘Private Messaging,’ even though it’s meant for completely different issues. They don’t even have a call center. It takes forever to get connected, and when they finally respond, it’s just bot-style template answers. And in the end, they don’t want to take real responsibility for the damages caused by their own mistakes

They show one commission fee for the stablecoin transfer. When you open the platform, the amount changes and becomes higher. Also, the email text is very confusing. The time, the purpose of the transaction, and the amount are strange. The admin must confirm the transaction. But when you deposit cash, nobody confirms it?