Ucom’s new app is all about making your life easier. No waste of time, no need to memorize anything and more control over your services.
Let’s see what we have.
* Easy-peasy design. Brand new, handy and nice interface that ensures smooth user experience.
* Everything you need in a single point. Forget about shortcodes. Activate bundles, check your inclusions, check or recharge your balance, switch to other tariff plans and activate roaming with a single touch.
* No more worries about payments. Now you can pay not only for mobile but also for fixed services. And that’s not all. Set up autopayments, so that your balance is recharged and all your Ucom bills are paid on the due date of each month. This time with ZERO touch. So set them up, don’t worry, be happy!
* Your close ones in the App. Yeah, that's real! Just add the phone numbers of your family members to Ucom App and manage their accounts: top up balances, set autopayments and track expenses.
* Online appointment booking. Huh, got tired of waiting in lines? Not a problem anymore. Book your appointments in Ucom sales and service centers online and say goodbye to queuing.
* Light and dark modes. You are free to choose any of them. Just to let you know: dark mode is your eye-strain-reducing hero.
* Online support 24/7: Any trouble? Relax, you have online chat, FAQ and direct call access at your disposal 24/7.
Download Ucom App, manage all your Ucom services from a single point and spend time on what really matters.
Ucom app is zero-rated for Ucom subscribers in the territory of Armenia. So you can use it even when your balance is 0.
Don’t forget to rate us on AppStore.
Found a bug or have questions? Contact us at 444@ucom.am. We will do our best to give you a better experience.
Even though the new Yeti-style animations are really cute, I still can't see a reason why navigating to every other tab would require a wait of 2-3 seconds with a loading screen.The initial animations take a lot of time as well; they're really nice for when I've just downloaded the app and am opening the app for the very first time, but I don't want to see them *every* time I open the app and have to wait 5-6 seconds for them to finish.
Developer Response
Hello,Thank you so much for your honest and detailed feedback. We’re actively working on optimizing both the app’s loading speed and animation frequency to ensure a smoother experience.Your feedback is truly valuable, and we hope you’ll see improvements in upcoming updates.
Bug
H. Garik
The new update is overall good. But it has some minor bugs, such as it doesn't keep you signed in and every time you open the app it asks you to sign in or register.
Developer Response
Dear customer, thank you for your feedback. Please accept our apologies for the inconvenience caused. We request you to share details of your issue with 444@ucom.am. We will resolve your concerns with priority.
Worst technical support.... do not try even they will not answer you
Orbelsevoyan
One of the worst technical supports. When there is some issue they will drop your calls or just ignore you. Or another option is they answering machine will tell you due to lot of calls you can not be served and call will be finished (even if you call at 1:30AM which is impossible that call center is overloaded), there is 0% chance that they will answer you do not even try. I do not think that this is way to treat your customers. Shame on you Ucom.
Developer Response
Thank you for your sincere review. It is truly disgusting you've had a bad experience, which we'd love to improve for you. Please, do not hesitate contacting us via "Help" section of the app as well.
Great update
Hripi
Nice user friendly interface. There are a lot of improvements such as roaming detailed info, info about ucom shops, also I like the new opportunity which helps to take an online appointment and I was surprised that even can delay the time which I mentioned firstly.So great job, keep going :)
Developer Response
Thank you for your positive feedback, detailed review and appreciation of our work. We'll keep on doing our best for the benefit of our customers!
- Improved app performance and stability
- Fixed several minor bugs
Version 9.1.7
The developer, Ucom LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Location
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Location
Contact Info
Identifiers
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
Ucom LLC
Size
87 MB
Category
Productivity
Compatibility
Requires iOS 13.0 or later.
iPhone Requires iOS 13.0 or later.
iPod touch Requires iOS 13.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
