ACT Fibernet

Name: ACT Fibernet
Rating: 4.2 (3744 reviews)
Author: Atria Convergence Technologies Private Limited

Business

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

3.7K Ratings
Ages

4+
Years
Category

Business
Developer

Atria Convergence Technologies Private Limited
Language

EN
English
Size

168.1
MB

iPhone

Book connection, pay bill, raise tickets, get bundled OTTs, track usage and do much more on the ACT Fibernet app ACT Fibernet App, decked up this time to enable you to experience all the advantages available- Looking for new connection? Have a look at our plans & subscribe for a new connection through the app Want to pay bill? Use the ACT Fibernet app to download & pay your bill and track your bill trends Need help? Raise & track tickets or chat with our agents via the ACT Fibernet chatbot Want free OTTs? Take a look at our OTT bundled plans and upgrade through the app Check out the wifi analyser to track signal strength, optimize your router and find the best spot to place router in your home

Ratings & Reviews

4.2

out of 5

3.7K Ratings

Siddique Baba
09/02/2020

siddique Baba
This is a worst app which ever I have seen, as it doesn’t help customers to write about their issue. Customers should have feasibility to write what issue they are facing with your network. But no, This app is just one sided version (what they wanna say that will only be mentioned) for the owner. They have their own questions and answers, which will not help customers always. Now I’m having issue with data usage and billing, but where to raise complaint about it?? There is no way that you can raise complaint on app. Except for predefined questions.
Siddique Baba
09/02/2020

siddique Baba

This is a worst app which ever I have seen, as it doesn’t help customers to write about their issue. Customers should have feasibility to write what issue they are facing with your network. But no, This app is just one sided version (what they wanna say that will only be mentioned) for the owner. They have their own questions and answers, which will not help customers always. Now I’m having issue with data usage and billing, but where to raise complaint about it?? There is no way that you can raise complaint on app. Except for predefined questions.
Horrible payment - full of bugs
11/03/2018

NPiratla
Before careful before using this app for payment. Firstly, the payment part does not work as direct payment and it has third parties involved. In my case, I manage two accounts and one of them is 2 yrs fully paid and other for 6 months period. I paid the amount due for the second account using them app. The app has conveniently moved the money to the account, which is not due for another 22 months. Then the ACT people kept sending emails asking to pay the amount due. They intact wanted to blame us for not paying, etc., and after finally screaming back .. they traced it to the payment posting in 2 yr account, and promised to adjust. But the entire episode ran for 28 days .. and there was so much of stupidity, even asking me to send my entire month bank statement, to prove the money did not get posted back to my bank account! Will never use the app again for any transaction!
Horrible payment - full of bugs
11/03/2018

NPiratla

Before careful before using this app for payment. Firstly, the payment part does not work as direct payment and it has third parties involved. In my case, I manage two accounts and one of them is 2 yrs fully paid and other for 6 months period. I paid the amount due for the second account using them app. The app has conveniently moved the money to the account, which is not due for another 22 months. Then the ACT people kept sending emails asking to pay the amount due. They intact wanted to blame us for not paying, etc., and after finally screaming back .. they traced it to the payment posting in 2 yr account, and promised to adjust. But the entire episode ran for 28 days .. and there was so much of stupidity, even asking me to send my entire month bank statement, to prove the money did not get posted back to my bank account! Will never use the app again for any transaction!
Worst customer service ever !
09/11/2021

rambhag
Sales guy came within 3 hours of me asking for internet. Explained how they work and all hifi , suggested installation will happen in the evening , made me pay online and that’s it. No one showed up. Next day I called and asked them to escalate. Nothing happens. After 2 days get a message that they don’t have a switch at my place and it may take 7 days. I call again and tell them my neighbour apartment are using this service how can switch be not there. They have no idea. After 4 days someone calls and comes to put a switch . He said evening they will install and activate. Nothing happens again. I call them they say anytime today it can happen….. of course nothing happens. Can’t think of a worse company than this in this kind of tech industry
Worst customer service ever !
09/11/2021

rambhag

Sales guy came within 3 hours of me asking for internet. Explained how they work and all hifi , suggested installation will happen in the evening , made me pay online and that’s it. No one showed up. Next day I called and asked them to escalate. Nothing happens. After 2 days get a message that they don’t have a switch at my place and it may take 7 days. I call again and tell them my neighbour apartment are using this service how can switch be not there. They have no idea. After 4 days someone calls and comes to put a switch . He said evening they will install and activate. Nothing happens again. I call them they say anytime today it can happen….. of course nothing happens. Can’t think of a worse company than this in this kind of tech industry
Better than others
10/25/2020

manoharchandran
I have been with ACT for over 5 years and have never faced any problems... there have been outage on and off but then the service support given was extremely satisfying... especially with Mr. Raju calling in and checking if the internet was functioning. I am very happy with Act... kudos to them for managing the network so well👏👏👏
Better than others
10/25/2020

manoharchandran

I have been with ACT for over 5 years and have never faced any problems... there have been outage on and off but then the service support given was extremely satisfying... especially with Mr. Raju calling in and checking if the internet was functioning. I am very happy with Act... kudos to them for managing the network so well👏👏👏

All-New ACT Fibernet App! Your single, seamless solution, faster and more rewarding. Simple Payments & Support: Hassle-free bills and effortless ticket raising. Smart Wi-Fi Control: Easily view and manage connected devices. Entertainment Hub: View benefits, shop for plans, routers, and top-ups. Exclusive Rewards: Personalised offers and refer friends to earn more!

Version 5.2.0 Mar 5

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Atria Convergence Technologies Private Limited
Size: 168.1 MB
Category: Business
Compatibility: Requires iOS 13.0 or later.

iPhone
Requires iOS 13.0 or later.

iPod touch
Requires iOS 13.0 or later.

Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

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ACT Fibernet

Ratings & Reviews

Siddique Baba

Horrible payment - full of bugs

Worst customer service ever !

Better than others

What’s New

App Privacy

Data Linked to You

Accessibility

Information

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JioBusiness

QNET Mobile IN

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FAAST USER APP